Summary
Overview
Work History
Education
Skills
Certification
Additional Information - Availability
Timeline
Generic

Manpreet kour

Surrey

Summary

Experienced in operational process optimization and team management. Adept at utilizing effective logistics coordination to streamline workflows and improve efficiency. Demonstrated track record of successfully implementing strategies aligned with organizational objectives. Passionate about continuous learning and professional development, committed to staying ahead of industry trends and enhancing skills to drive career growth.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Educator

Lululemon Athletica
04.2025 - Current
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Efficiently managed inventory levels of supplies and retail products while minimizing waste.
  • Assisted with the development of improved inventory control processes by providing valuable feedback and suggestions to management.
  • Resolved discrepancies found during cycle counts by investigating root causes and taking corrective action where necessary.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.

Warehouse Associate

Lululemon
09.2024 - 03.2025
  • Packed customer orders for shipment, and loaded outgoing packages onto conveyor belts.
  • Adhered strictly to company guidelines concerning health and safety standards during work shifts.
  • Collaborated with team members to meet daily productivity goals and ensure timely order fulfillment.
  • Prepared invoices for customers, ensuring accuracy prior to shipment.
  • Operated computers to access information related to shipping activities.
  • Processed outbound shipments, including packing and labeling products for delivery.
  • Obtained required documentation to process shipments and support movement.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.

Sales Advisor

Best Buy
10.2023 - 06.2024
  • Participated in team brainstorming sessions to develop new ideas for promotions.
  • Maintained accurate records of all sales activities, including contacts, accounts, orders, payments.
  • Created detailed reports on product defects, test results, and other quality-related issues.
  • Maintained filing systems, both electronically and in paper form.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Generated weekly and monthly sales reports for management review.
  • Processed returned merchandise according to company policies.
  • Adhered to loss prevention policies, identifying and reporting potential security issues.

Assistant Manager

Skechers
09.2021 - 09.2023
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Created reports on sales trends, inventory levels, and financial data.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Typed letters, memos, emails, reports using Microsoft Office Suite products.
  • Conducted data entry tasks with a high level of accuracy and efficiency.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Typed, formatted and edited correspondence and other documents.
  • Implemented quality control measures to uphold company standards.
  • Reviewed customer complaints and identified potential sources of quality issues.

Team Lead

Mcdonalds
04.2019 - 08.2021
  • Drove team success by completing assigned task quickly and accurately
  • Demonstrated proper food safety practices by accurately completing quality control checklist
  • Uphold high standards of productivity and quality in operations
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Oversaw quality control to identify inconsistencies and malfunctions.

Warehouse Assistant

Amazon Warehouse
01.2019 - 08.2019
  • Worked hard to learn required tasks quickly to maximize performance
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity
  • Reported any damaged items or discrepancies in shipments to supervisor immediately.
  • Packed goods for shipment, including labeling boxes and preparing shipping documents.
  • Followed safety guidelines while operating machinery in the facility.
  • Identified defective, incorrect, or missing merchandise and promptly reported to supervisor.
  • Inspected and recorded incoming and outgoing orders for count, damage and dates.
  • Assembled finished product for shipment by packing, crating, loading and securing items
  • Reviewed and followed pick sheets to prepare, pack and scan orders
  • Reported defective materials to department supervisors for immediate remediation
  • Packed, sealed or affixed postage to prepare materials for shipping.
  • Computed shipping, storage or demurrage charges using computer or price list.

Education

College certificate - Early Childhood Education

Coastal college
Surrey, BC
02.2023

Associate of Science - Nutrition Sciences

Capilano University
North Vancouver, None
08-2021

Skills

  • Warehouse organization
  • Material handling equipment
  • Shipping and receiving
  • Warehouse safety
  • Package handling
  • RF scanner usage
  • Packing accuracy
  • Order picking
  • First aid training
  • Recordkeeping
  • Efficient multitasking
  • Customer service excellence
  • Team training and development
  • Customer relations
  • Quality assurance
  • Cash handling
  • Administrative duties
  • Inventory control
  • Retail loss prevention
  • Verbal/written communication
  • Multi-tasking strength
  • Excellent people skills
  • Inventory control procedures
  • Stocking and receiving
  • Policy and procedure adherence
  • Meeting deadlines

Certification

  • ECEA, 06/01/23, 06/30/28
  • CPR Certification, 08/01/23, 08/31/26
  • First Aid Certification, 08/01/23, 08/31/23
  • Food Safety Certification, Present

Additional Information - Availability

All week

Timeline

Educator

Lululemon Athletica
04.2025 - Current

Warehouse Associate

Lululemon
09.2024 - 03.2025

Sales Advisor

Best Buy
10.2023 - 06.2024

Assistant Manager

Skechers
09.2021 - 09.2023

Team Lead

Mcdonalds
04.2019 - 08.2021

Warehouse Assistant

Amazon Warehouse
01.2019 - 08.2019

Associate of Science - Nutrition Sciences

Capilano University

College certificate - Early Childhood Education

Coastal college

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Manpreet kour