Manpreet Kaur Sekhon
Abbotsford,Canada
Summary
Graduate of Ameridian Pacific Medical Office Administrator Program(2025).Proficient in use of Accuro ,Medical Transcription,Scheduling, Medical Billing,Clinical and Office Procedures.Talented Medical Office Administrator skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies. Self-motivated, well- organized and efficient ,with strong ability to prioritize. Experience Working collaboratively with people from a variety of cultural backgrounds.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Cashier
Home Depot
Abbotsford, BC
07.2024 - Current
- Performed other duties as assigned by management.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Followed company security procedures for handling large sums of money.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Learned roles of other departments to provide coverage and keep store operational.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Medical Office Assistant(Volunteer)
Apex Physiotherapist and Health Clinic
Abbotsford, BC
05.2025 - Current
- Provided guidance to patients regarding their care plan or treatment options.
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Collected payments from patients for services rendered.
- Ensured that all required paperwork was completed accurately prior to submitting it for processing.
- Registered patients and scheduled appointments.
Processor
Big Box Outlet
Abbotsford, Canada
09.2023 - 06.2024
- Scan and price merchandise for store level
- Inspect and repackage merchandise
- Obtain credits for merchandise when needed
- Enhanced work performance through cooperation with processing team and external personnel
- Worked independently by learning how to manage different types of processing requests
- Detected and resolved processing problems with regular reviews
Live-In Caregiver
Private employer
Osoyoos, Canada
02.2019 - 09.2023
- Prepared meals to meet client nutritional needs
- Established positive routines to support mental wellbeing
- Recorded completed activities to support medical administration
- Assisted with social connections by helping the person use remote video applications and related technology
- Laundered clothing, towels and bedsheets and replaced used bedding with fresh
Live-In Caregiver
Private employer
Larnaca, Cyprus
09.2013 - 02.2019
- Organized and administered medications to schedule
- Offered comfort measures to patient by demonstrating compassion during stressful situations
- Maintained clean and organized environment through regular housekeeping
- Liaised with physicians during in-house visits to update patient's status and progress
- Documented changes in behavior and health to monitor developments
- Coordinated with dietician to prepare healthy meals
Customer Care Representative
BPO
Mohali, India
09.2012 - 06.2013
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication 'scripts' when handling different topics
- Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Improved customers' experiences with targeted product and service recommendations
- Provided accurate and timely progress and scope of work reports to manager
Education
Bachelor Diploma Certificate - Medical Office Administrator
Ameridian Pacific College
Canada05-2025
Diploma - Information Technology
Lala Lajpat Rai Memorial College
Ajitwal, Punjab, India06.2010
12th Grade -
Govt. Sen. Secondary School
Punjab, India03.2009
Skills
- Time management skills
- Creativity
- Project management skills
- Strong communication skills
- Technical skills
- Attention to detail
- Teamwork
- Task prioritization
- Decision making
- Reliability
- Patient advocacy
- Medical coding
- Organizational skills
- Registration management
- Patient scheduling proficiency
- Disease research
- Appointment coordination
- Multitasking capacity
- Clinical care oversight
- Adaptable to change
- Time management capabilities
- Data entry efficiency
- Pediatric basic trauma life support
- Codes compliance
- Medical billing
- Emergency readiness
- Patient care advocacy
- Medical knowledge and terminology
References
- Harpreet, Kaur, IT Support Technician, 778-233-3906, Abbotsford Police
- Tejinderpal, Shunter Driver , 778-551-0046, Ev Logistic, Langley
Certification
First Aid And CPR
PICNet- Provincial Hand Hygiene Basics
Infection Prevention and Control (IPAC) Basic Awareness Training
Timeline
Medical Office Assistant(Volunteer)
Apex Physiotherapist and Health Clinic
05.2025 - Current
Cashier
Home Depot
07.2024 - Current
Processor
Big Box Outlet
09.2023 - 06.2024
Live-In Caregiver
Private employer
02.2019 - 09.2023
Live-In Caregiver
Private employer
09.2013 - 02.2019
Customer Care Representative
BPO
09.2012 - 06.2013
Bachelor Diploma Certificate - Medical Office Administrator
Ameridian Pacific College
Diploma - Information Technology
Lala Lajpat Rai Memorial College
12th Grade -
Govt. Sen. Secondary School
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