Manpreet Kaur Labana

• Supervised daily operations to ensure efficient service and patient satisfaction.
• Managed staff scheduling to optimize coverage and meet patient needs.
• Coordinated inventory management to maintain adequate stock levels.
• Monitored staff performance and addressed issues.
• Maintained up-to-date records of employee attendance, payroll information, vacation requests.
• Conducted regular meetings with staff to discuss progress and identify areas of improvement.
• Established processes to ensure efficient workflow throughout the organization.

Coordinated office schedules and managed appointments for faculty and staff.

• Maintained accurate records and organized files for student information.
• Assisted in the preparation of administrative reports and documents.
• Answered phone calls and emails to provide information, resulting in effective business correspondence.

• Managed incoming and outgoing calls to ensure prompt communication.
• Scheduled client appointments to maximize efficiency.
• Responded to email inquiries to provide timely assistance.
• Submitted new requests into the system for tracking.

• Developed strategies to attract clients and boost attendance.
• Trained all new receptionists to ensure consistent service quality.
• Managed client payments and ensured accurate processing in system.
• Resolved customer complaints to enhance satisfaction and loyalty.
• Organized employee schedules to optimize shift coverage.