Manpreet Kaur
Abbotsford,Canada
Summary
Compassionate Health Care Assistant (HCA) graduate trained in person-centred care, infection prevention, safe mobility, and activities of daily living. Delivers respectful care while ensuring client dignity and independence. Committed to high-quality service through effective communication and teamwork in alignment with care plans and professional standards.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Hostess/Server
White Spot
Abbotsford, BC
01.2025 - Current
- Managed reservations and maintained reservation book, ensuring efficient seating arrangements.
- Monitored wait times and communicated updates to guests, enhancing customer experience.
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Welcomed customers and responded to restaurant inquiries.
- Providing menus and informing guests of daily specials or promotions.
Cashier Team Lead
Thrifty Foods
Nanaimo, British Columbia
01.2024 - 12.2024
- Supervised cashier team, ensuring efficient service and accurate transactions.
- Trained new cashiers on register operations and customer service skills.
- Managed cash handling procedures, including deposits and reconciliations.
Cashier/Customer Service
The Home Depot
Nanaimo, BC
06.2023 - 07.2024
- Provide excellent customer service by answering questions and resolving concerns.
- Delivered responsive customer service by addressing inquiries and resolving issues promptly.
- Managed product returns, exchanges, and refunds in alignment with company policies to ensure customer satisfaction.
- Ensured cash drawer accuracy and balanced register at end of each shift to maintain financial integrity.
Supervisor
Subway
Nanaimo, BC
06.2018 - 12.2023
- Led, trained, and motivated team members to deliver excellent customer service.
- Managed inventory levels and ordered supplies to maintain stock.
- Led and trained team members, fostering a culture of excellent customer service.
- Scheduled staff shifts and monitored attendance to ensure optimal staffing.
Education
Health Care Assistance -
Western Community College
Abbotsford, BCMedical Office Administration -
Langara College
Vancouver, BCMass Communication -
Columbia College
Vancouver, BCSkills
- Reservation management
- Customer service
- Guest services
- Order accuracy
- Restaurant experience
- Microsoft Excel
- Microsoft Word
- Leadership
- Time management
- Bilingual
- Communication skills
Certification
- First Aid and CPR/AED level C
- Food Safe Handling
- Serving It Right
Languages
- English
- Hindi
- Punjabi
Practicum experience
- The Mayfair- long term care, Abbotsford, BC
- Lookout housing and health society- Assisted living, Abbotsford, BC
Timeline
Hostess/Server
White Spot
01.2025 - Current
Cashier Team Lead
Thrifty Foods
01.2024 - 12.2024
Cashier/Customer Service
The Home Depot
06.2023 - 07.2024
Supervisor
Subway
06.2018 - 12.2023
Health Care Assistance -
Western Community College
Medical Office Administration -
Langara College
Mass Communication -
Columbia College