MANPREET KAUR
Edmonton,Alberta
Summary
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
7
7
years of professional experience
8082
8082
years of post-secondary education
Work History
Manager
Wendy's Restaurant
Edmonton, AB
06.2021 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Worked with management team to implement proper division of responsibilities.
- Set overall vision and provided team leadership.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Supervised daily operations to ensure smooth service and customer satisfaction.
- Trained and mentored staff on food preparation and customer service standards.
- Managed inventory levels to maintain supply availability and reduce waste.
- Implemented training programs for new employees to enhance team performance.
- Enforced health and safety regulations to promote a safe work environment.
Office Administrator
AM & M Riar Ltd.
Edmonton, AB
11.2020 - 05.2021
- Interacted with customers by phone, email or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
- Maintained open communication with customers to foster positive relations and provide updates on issues.
Temperature Screener
Rollstamp MFG
Concord, ON
07.2020 - 10.2020
- Completed intake assessment forms and filed clients' charts.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Collected, verified, recorded and processed client demographics, insurance payments and referral information.
- Explained eligibility requirements, application details, payment methods and applicants' legal rights during intake assessment.
- Disinfected tools, equipment and surfaces between patients.
- Completed necessary reports and documentation on time and to specifications.
- Explained eligibility requirements, application details, payment methods and applicants' legal rights during intake assessment.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
Temperature Screener
LCBO
Downtown, Toronto
05.2020 - 07.2020
- Completed intake assessment forms and filed clients' charts.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Collected, verified, recorded and processed client demographics, insurance payments and referral information.
- Explained eligibility requirements, application details, payment methods and applicants' legal rights during intake assessment.
- Completed necessary reports and documentation on time and to specifications.
- Helped clinical staff with in-office procedures by organizing spaces and passing instruments.
- Adhered to all resident lifting and safe lifting instructions and rules.
Staff Nurse
Grewal Hospital
Ludhiana, Punjab, India
10.2018 - 07.2019
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Monitored patients' conditions and reported changes in physical presentation, appearance and behavior to discuss treatment with physicians.
- Implemented medication and IV administration, catheter insertion and airway management.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection.
- Directed patient care by initiating and following through with plan of care, continuing care and discharge instructions.
- Assessed physical, psychological, physiologic and cognitive status of patients.
- Promoted patient independence by teaching self-care skills.
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
Education
Bachelor of Science - Nursing Leadership And Management
Seneca College of Applied Arts And Technology
North York, ONProject Management - Business
Sault College of Applied Arts And Technology
Sault Ste. Marie, ONBachelor of Science - Nursing
Kular College of Nursing
Khanna, Ludhiana, Punjab, IndiaGeneral Midwifery Nursing - Diploma in Nursing
Kular College of Nursing
Khanna, Ludhiana, Punjab, IndiaSkills
- Shrinkage Prevention
- Managing Operations and Efficiency
- Player Engagement
- Waste Elimination
- Job Assignments
- Safe Work Methods
- Scheduling and Coordinating
- Administration and Reporting
- Performance Tracking and Evaluations
- Employee Coaching and Motivation
- Continuous Improvement Projects
- Resolving Complaints
Timeline
Manager
Wendy's Restaurant
06.2021 - Current
Office Administrator
AM & M Riar Ltd.
11.2020 - 05.2021
Temperature Screener
Rollstamp MFG
07.2020 - 10.2020
Temperature Screener
LCBO
05.2020 - 07.2020
Staff Nurse
Grewal Hospital
10.2018 - 07.2019
Bachelor of Science - Nursing Leadership And Management
Seneca College of Applied Arts And Technology
Project Management - Business
Sault College of Applied Arts And Technology
Bachelor of Science - Nursing
Kular College of Nursing
General Midwifery Nursing - Diploma in Nursing
Kular College of Nursing