MANPREET KAUR
Edmonton
Summary
Detail-oriented and results-driven administrative professional with strong customer service and sales support skills, currently seeking to transition into the real estate industry. Proven experience in office administration, client relations, and retail sales environments. Adept at managing schedules, handling inquiries, and providing personalized service — all key to supporting real estate teams in fast-paced, client-focused settings.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Office Administrative Assistant
Platinum Blinds
Edmonton
10.2023 - Current
- Serve as the first point of contact for client inquiries, supporting a positive client experience.
- Organize daily office operations, schedule appointments, and manage confidential files.
- Coordinate vendor and client meetings, contributing to seamless business operations.
- Assist with promotional material preparation and communications — transferable to real estate marketing.
Personal Shopper Specialist / Customer Service Specialist
Save-On-Foods
Edmonton
10.2021 - Current
- Deliver tailored shopping services and high-level customer service.
- Resolve inquiries and complaints with professionalism.
- Maintain sales goals while managing administrative duties including order tracking and billing.
- Collaborate with internal teams to ensure smooth and timely service delivery.
Bookkeeper
Lowcost Janitorial
Edmonton
01.2020 - 07.2020
- Maintained accurate financial records and prepared client invoices.
- Reconciled payments and handling deposit records.
- Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
Bank Teller
ICICI Bank
Ludhiana
01.2018 - 11.2019
- Assisted clients with banking needs, accurately recorded transactions, and ensured data accuracy.
- Strengthened client relationships through trust, discretion, and reliability.
- Educated customers about different types of banking services available at the branch.
Education
Bachelor of Business Administration - Human Resource Management
Northern Alberta Institute of Technology (NAIT)
Edmonton, AB 01.2020 - 01.2023
Bachelor of Commerce -
Guru Nanak Girls College
Ludhiana, Punjab, India 09.2016 - 07.2019
Skills
- Sales Support & Client Engagement
- Strong Communication & Negotiation
- Customer Needs Assessment
- Time Management & Task Prioritization
- Document Handling & Administrative Support
- Problem Solving & Conflict Resolution
- Lead Follow-Up & Relationship Building
- Adaptability in Fast-Paced Environments
Availability
Full-time; available evenings and weekends for open houses or client appointments.
Technical Skills
Comfortable using Microsoft Word, Excel, email systems, and basic data entry tools; willing to learn new software used in real estate.
References
- Harpreet Kaur Saggu
Timeline
Office Administrative Assistant
Platinum Blinds
10.2023 - Current
Personal Shopper Specialist / Customer Service Specialist
Save-On-Foods
10.2021 - Current
Bachelor of Business Administration - Human Resource Management
Northern Alberta Institute of Technology (NAIT)
01.2020 - 01.2023
Bookkeeper
Lowcost Janitorial
01.2020 - 07.2020
Bank Teller
ICICI Bank
01.2018 - 11.2019
Bachelor of Commerce -
Guru Nanak Girls College
09.2016 - 07.2019