Summary
Overview
Work History
Education
Skills
Languages
ADDITIONAL INFORMATION
Timeline
Generic

Manpreet Kaur

Caledon

Summary

Certified Personal Support Worker with a track record of success providing superior bedside care to clients while performing housekeeping tasks. CPR Certified.

Experienced support worker prepared for role in personal assistance. Skilled in providing compassionate care, managing daily tasks, and ensuring clients' well-being. Strong focus on team collaboration, adaptability, and achieving results. Reliable and capable of responding to changing needs, with expertise in communication, problem-solving, and empathy.

Overview

2026
2026
years of professional experience

Work History

Personal Support Worker

SRT Medstaff
- Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
  • Turned and positioned bed bound patients to prevent bedsores and maintain comfort levels.
  • Developed trust-based relationships with clients through active listening and empathetic communication skills.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.

Personal Support Worker

Casa Dolce Casa
  • Maintain a clean environment and living area for the clients.
  • Provide personal care, hygiene and physical assistance.
  • Monitor client’s condition and inform supervisor in case of an unusual change.
  • Assist clients in eating.
  • Assist in community activities.
  • Make up the client’s bed while creating an organized and clean environment.

Customer Service Representative

NTT
03.2022 - 07.2024
  • Handle customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied.
  • Handled customer orders, resolved issues, and adjusted policies to meet changing needs.
  • Learn to identify customer needs or desires in order to recommend the appropriate product or service.
  • Learn the software systems used by the company to be able to communicate effectively with incoming inquiries.
  • Keep a record of incoming inquiries to be able to reference at a later date.
  • Be able to process orders, forms, applications, or requests.
  • Work with colleagues when necessary to resolve customer complaints.
  • Provide feedback to other departments to help improve sales, marketing, and business processes.
  • Learn about the products inside and out to be able to answer any questions from customers.

Warehouse Associate

NLS
07.2021 - 12.2021
  • Packing and sorting of products
  • Label the products and help others in shipping of products.
  • Picking and fill active for the products.
  • Checked inventory and selected products from specific locations based upon customer orders and availability.
  • Entered package information into company's computer system using with high degree of accuracy.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.

Supervisor

Tim Hortons
07.2020 - 06.2021
  • Strong leader of Customer Support Staff
  • Maintained a safe working and guest environment to reduce risk of Injury.
  • Developed highly empathetic client relationship by resolving their all issues.
  • Addressing any concerns or issues identified by team members.
  • Managed morning rush of over 100 customers daily with efficiency.

Warehouse Associate

Ceva Logistics
05.2019 - 03.2020
  • Packing and sorting of products
  • Label the products and help others in shipping of products
  • Picking and fill active for the products.
  • Checked inventory and selected products from specific locations based upon customer orders and availability.
  • Entered package information into company's computer system using with high degree of accuracy.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.

Education

Personal Support Worker -

Learning Academy of Brampton
01.2023

Business Accounting - undefined

Sheridan college
01.2020

Skills

  • Daily Living Assistance
  • Meal Preparation
  • Eating Assistance
  • Personal Grooming
  • Companionship
  • Sanitation
  • Ambulation/Mobilization
  • Client Confidentiality
  • Palliative Care

Languages

Punjabi
Full Professional
English
Full Professional
Hindi
Full Professional

ADDITIONAL INFORMATION

  • Current Class GZ driver’s license
  • Expert user of MS Word, Power Point and Excel
  • Academic Excellence Award
  • Food Safety Certification
  • I strive to bring a positive change in the lives of clients.

Timeline

Customer Service Representative

NTT
03.2022 - 07.2024

Warehouse Associate

NLS
07.2021 - 12.2021

Supervisor

Tim Hortons
07.2020 - 06.2021

Warehouse Associate

Ceva Logistics
05.2019 - 03.2020

Personal Support Worker

SRT Medstaff
- Current

Business Accounting - undefined

Sheridan college

Personal Support Worker

Casa Dolce Casa

Personal Support Worker -

Learning Academy of Brampton

Similar Profiles

CREATE PROFILE
Manpreet Kaur