Manpreet Kaur
Cornwall,ON
Summary
Dynamic Quality Assurance Analyst with a proven track record at Skotidakis, enhancing QA processes and mentoring teams. Expert in quality management and data analysis, with a knack for fostering collaboration. Achieved significant improvements in product compliance and customer satisfaction, leveraging both technical support and critical thinking skills.
Overview
2
2
years of professional experience
Work History
Quality Assurance Analyst
Skotidakis
East Hawkesbury
06.2025 - Current
- Mentored and coached team members on QA topics and strategies.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Reported progress, test metrics and results to project stakeholders.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
- Ensured customer satisfaction by verifying that products met specifications and functioned as intended before release.
General Laborer
Skotidakis Goat Farm
East Hawkesbury
04.2023 - 05.2025
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
Sales Associate
Apna Electronics
Montreal, QC
07.2024 - 10.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Computing Support - Computer Network
Lester B. Pearson High School
Montréal-Nord, QC09.2024
Skills
- Quality Assurance
- Quality processes
- Data Analysis
- Mentoring and training
- Quality Assurance Controls
- Quality management knowledge
- Collaboration and communication
- Critical thinking abilities
- Group Presentations
- Technical Support
- Project Management
- Hardware and software installation
Languages
English
Professional Working
French
Elementary
Timeline
Quality Assurance Analyst
Skotidakis
06.2025 - Current
Sales Associate
Apna Electronics
07.2024 - 10.2024
General Laborer
Skotidakis Goat Farm
04.2023 - 05.2025
Computing Support - Computer Network
Lester B. Pearson High School