Summary
Overview
Work History
Education
Skills
References
Timeline
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MANPREET KAUR

Mississauga,ON

Summary

Dynamic manager with a proven track record at TIM HORTONS, excelling in customer service and resource allocation. Successfully mentored new employees, enhancing team performance and compliance. Skilled in problem-solving and task delegation, fostering a confident and efficient work environment. Committed to driving operational excellence and employee development.

Overview

5
5
years of professional experience

Work History

Manager

TIM HORTONS
Etobicoke, ON
02.2021 - Current
  • Mentored and trained new employees on company policies and procedures.
  • Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
  • Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
  • Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles.

Supervisor

TIM HORTONS
Etobicoke, ON
09.2020 - 01.2021
  • Trained new employees on company policies, procedures and work ethics.
  • Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards.
  • Delegated tasks to team members according to individual strengths.

Education

Diploma - Computer Programmer

Lambton College
North York
12.2020

Skills

  • Verbal and written communication
  • Customer service
  • Resource allocation
  • Time management
  • Problem solving
  • Task delegation

References

References available upon request

Timeline

Manager

TIM HORTONS
02.2021 - Current

Supervisor

TIM HORTONS
09.2020 - 01.2021

Diploma - Computer Programmer

Lambton College
MANPREET KAUR