Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Manpreet kaur

Edmonton,AB

Summary

To obtain a Full-time position in your establishment.

Professional hospitality leader with proven track record in overseeing restaurant operations and enhancing guest experiences. Strong focus on team collaboration, flexible in adapting to changing needs, and consistently delivering results. Skilled in training staff, managing schedules, and ensuring compliance with health and safety standards. Known for reliability, effective communication, and fostering positive work environment.

Overview

6
6
years of professional experience

Work History

Server Supervisor

Doran Sushi
08.2023 - 07.2024
  • Take and serve orders.
  • Food Safety knowledge.
  • Customer service.
  • Trained new servers on company policies, procedures, and best practices for exceptional guest service.
  • Successfully resolved customer complaints, ensuring repeat business and positive dining experiences.
  • Developed strong relationships with regular customers, leading to increased loyalty and word-of-mouth referrals.
  • Maintained a clean, safe, and organized work environment by adhering to hygiene standards and restaurant policies.

Cashier

Lcbo
11.2023 - 12.2023
  • Replenishing stocks, maintaining inventories, rotating products, eliminating expired items, helping customers to find the right product.
  • Verifying prices, and keeping the store clean.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.

Home Support worker
03.2023 - 08.2023
  • Assists with walking, movement, and positioning.
  • Assists with mechanical and physical lifts and/or transfers.
  • Assists with personal care, personal hygiene, dressing, including laundry related tasks.
  • Assists with meal preparation, grocery shopping, feeding, dietary planning, food handling.

Assistant Manager

Subway
07.2020 - 11.2022
  • Close the store 5 days a week.
  • Responsible for daily cash transactions, including deposits.
  • Food preparation in all areas of the store including Front line and baking.
  • Fully trained on all stations in the restaurant.

Waitress

Sunny Side Up
03.2021 - 05.2021
  • Wait and clean tables.
  • Handle cash for transactions
  • Work during busy stressful periods
  • Follow COVID-19 Health & Safety protocols.

Food Service / Cashier

Jimmy the Greek
11.2018 - 03.2020
  • Open and close the store when necessary.
  • Food preparation
  • Customer service
  • Responsible for daily cash transactions, including deposits.

Food Service / Cashier

Manchu Wok
05.2019 - 10.2019
  • Food preparation / customer service
  • Handling cash, debit, and credit transactions.

Food Service Line Worker

KFC
03.2019 - 07.2019
  • Make and prepare guest orders with accuracy and efficiency.
  • Provide a top-notch guest experience that includes friendly interactions, hot & fresh meals, and a commitment to cleanliness.
  • Contribute to the overall positive and collaborative family environment.

Education

Diploma - General Health and Science

St. Lawrence College
Kingston, ON
01.2020

Skills

  • Team management
  • Incident management
  • Cleaning and sanitation
  • Guest service
  • Food safety
  • Verbal and written communication
  • Complaint handling
  • Staff motivation
  • Teamwork and collaboration
  • Customer service

Languages

English
Full Professional

Timeline

Cashier

Lcbo
11.2023 - 12.2023

Server Supervisor

Doran Sushi
08.2023 - 07.2024

Home Support worker
03.2023 - 08.2023

Waitress

Sunny Side Up
03.2021 - 05.2021

Assistant Manager

Subway
07.2020 - 11.2022

Food Service / Cashier

Manchu Wok
05.2019 - 10.2019

Food Service Line Worker

KFC
03.2019 - 07.2019

Food Service / Cashier

Jimmy the Greek
11.2018 - 03.2020

Diploma - General Health and Science

St. Lawrence College

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Manpreet kaur