Manpreet Kaur
Nanaimo,BC
Summary
Dynamic Bakery Manager with proven success at Buy-Low Foods, excelling in food management and employee scheduling. Enhanced customer satisfaction through custom orders and reduced waste, achieving significant cost savings. Skilled in baking operations and team training, fostering a high-performance environment while ensuring compliance with food safety standards.
Overview
4
4
years of professional experience
Work History
Bakery Manager
Buy-Low Foods
Nanaimo, BC
10.2024 - Current
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Maintained cleanliness and hygiene in bakery premises.
- Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
- Maintained and controlled inventory of baked goods.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Monitored inventory levels and identified opportunities for cost savings.
- Increased customer satisfaction by introducing custom order service, allowing for personalized bakery products.
Manager
Wendys Restaurant
Nanaimo, BC
04.2024 - 10.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Supervisor
Tim Hortons
Red Deer, AB
06.2021 - 04.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Master Of Sociology -
Punjabi University
PatialaBachelor Of Computer Applications - Computer And Information Systems
Malwa Institute
Patiala05.2013
Skills
- Order management
- Employee scheduling
- Supply ordering
- Food management experience
- Food presentation
- Bakery operations
- Supervisory experience
- Food cost analysis
- Business management
- Expiration monitoring
- Cost control
- Portion control
- Expense tracking
- Baking equipment maintenance
Languages
English
Professional Working
Timeline
Bakery Manager
Buy-Low Foods
10.2024 - Current
Manager
Wendys Restaurant
04.2024 - 10.2024
Supervisor
Tim Hortons
06.2021 - 04.2024
Master Of Sociology -
Punjabi University
Bachelor Of Computer Applications - Computer And Information Systems
Malwa Institute