Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Manpreet Kaur

Edmonton,Canada

Summary

Sales professional with proven track record in retail environments for over 6 years focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

6
6
years of professional experience

Work History

Sales Associate

American Eagle
03.2023 - 01.2025
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Operated POS terminals and cash drawer balancing.
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Assisted customers by answering questions and fulfilling requests.
  • Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
  • Built rapport with customers through active listening skills, leading to strong relationships and return visits.

Front Desk Receptionist

Holiday Inn Express Hotel
05.2021 - 04.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Completed data entry and filing to keep records updated for easy retrieval.

Sales Associate

Canadian Tire
02.2019 - 04.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

Associate of Arts - General Arts

Okanagan College
Kelowna, BC
04-2021

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Cash handling
  • Money handling
  • Verbal/written communication
  • Stocking and receiving
  • Sales expertise

Languages

English
Professional Working
Hindi
Professional Working
Punjabi
Professional Working

Timeline

Sales Associate

American Eagle
03.2023 - 01.2025

Front Desk Receptionist

Holiday Inn Express Hotel
05.2021 - 04.2023

Sales Associate

Canadian Tire
02.2019 - 04.2021

Associate of Arts - General Arts

Okanagan College

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Manpreet Kaur