Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Manpreet Kaur

Castlegar

Summary

Dynamic and detail-oriented professional with a proven track record at Canada's Best Value Inn, excelling in customer service and front office management. Skilled in data entry and scheduling, I consistently enhanced guest experiences while ensuring efficient operations. Adept at using MS Office, I thrive in fast-paced environments and prioritize client communication.

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

Canada's Best Value Inn
06.2022 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.

Server and Customer Service Representative

Monte Carlo Grill&Pizza
03.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Line Cook

A&W
08.2020 - 02.2022
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Education

Diploma In Business Administration - Business Management

Selkirk College
Castlegar, BC
09-2021

Skills

  • Customer service
  • Data entry
  • Verbal and written communication
  • Scheduling appointments
  • Front office management
  • Office administration
  • Skilled in MS Office
  • Basic accounting
  • Client communication

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Front Desk Receptionist

Canada's Best Value Inn
06.2022 - Current

Server and Customer Service Representative

Monte Carlo Grill&Pizza
03.2022 - Current

Line Cook

A&W
08.2020 - 02.2022

Diploma In Business Administration - Business Management

Selkirk College

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Manpreet Kaur