Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Manpreet Kaur

Cranbrook,British Columbia

Summary

Gross earnings 997.99 18,792.20 Deductions -112.01 -2,144.93 Other amounts 0.00 0.00 Net pay 885.98 16,647.27

Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty.

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

Vishal Sharma
09.2024 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Hygiene & Sanitation Compliance: Maintaining strict hygiene by washing hands, sanitizing surfaces, and preventing cross-contamination. Following hospital cleanliness protocols at all times.
  • Cleaning & Disinfection: Disinfecting high-touch surfaces and equipment using hospital-approved cleaners. Ensuring a sterile environment through scheduled deep cleaning.
  • Health & Safety Regulations: Adhering to hospital safety guidelines, including proper chemical handling. Using protective equipment to minimize health risks.
  • Waste Management & Sustainability: Properly segregating and disposing of waste to maintain cleanliness. Implementing sustainable practices to reduce environmental impact.
  • Equipment Maintenance & Cleaning: Regularly inspecting and cleaning kitchen equipment to ensure hygiene. Performing maintenance checks to prevent malfunctions.


Customer Service Representative

Malwinder Parmar
09.2023 - 09.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

General Management Diploma - Business Management

College of The Rockies
Cranbrook, BC
04-2025

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure

Languages

English
Professional Working

Timeline

Customer Service Cashier

Vishal Sharma
09.2024 - Current

Customer Service Representative

Malwinder Parmar
09.2023 - 09.2024

General Management Diploma - Business Management

College of The Rockies

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Manpreet Kaur