Manpreet Kaur
Brampton
Summary
Professional logistics professional prepared for this role. Skilled in coordinating, scheduling, and optimizing routes for efficiency. Strong focus on team collaboration and achieving results. Flexible, reliable, and adept with changing needs. Proficient in communication, problem-solving, and multitasking.
Overview
4
4
years of professional experience
Work History
Dispatch Coordinator
HERCULES HIGHWAY HORSES , MC-1649449
12.2024 - Current
- Responded to high volume of phone and email requests to provide logistics information.
- Maintained accurate records of dispatched orders, ensuring efficient billing processes and client satisfaction.
- Coordinated daily dispatch operations to ensure on-time deliveries and maximize fleet utilization.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
Dispatch Coordinator
GRANDWAY LOGISTICS , MC-59176
12.2023 - 02.2024
- Streamlined communication between drivers, customers, and management for improved customer satisfaction.
- Enhanced dispatch efficiency by implementing new routing strategies and optimizing driver schedules.
- Booking LTL fleet , Cross docking trailers as per the planned deliveries and assisting with the border clearances .
- Managed customer accounts and invoicing.
Dispatch Coordinator
VALUE LOGISTICS INC , MC-1013935
10.2022 - 08.2023
- Developed strong relationships with clients by providing consistent updates on shipment statuses and addressing concerns promptly.
- Streamlined communication between drivers, customers, and management for improved customer satisfaction.
- Maintained accurate records of dispatched orders, ensuring efficient billing processes and client satisfaction.
- Booking and Coordinating daily dispatch operations to ensure on-time deliveries and maximize fleet utilization.
Customer Operations Specialist
Ascend LLC , MC 121649
05.2021 - 10.2022
- Supported sales efforts through timely follow-up with prospective clients, helping drive revenue growth.
- Managed high volumes of customer inquiries, effectively prioritizing tasks to meet deadlines consistently.
- Mentored junior staff members, sharing best practices and fostering a positive work environment.
- Boosted team productivity by providing ongoing training and support to fellow specialists.
Education
Master of International Business Management - Logistics And Supply Chain Management
Ace Acumen St. Clair College
North York , ON 12-2024
Skills
- Software familiarity
- Logistics management
- Scheduling proficiency
- Customer service
- Decision-making
- Communication management
- Workload management
- Teamwork and collaboration
- Multitasking Abilities
Timeline
Dispatch Coordinator
HERCULES HIGHWAY HORSES , MC-1649449
12.2024 - Current
Dispatch Coordinator
GRANDWAY LOGISTICS , MC-59176
12.2023 - 02.2024
Dispatch Coordinator
VALUE LOGISTICS INC , MC-1013935
10.2022 - 08.2023
Customer Operations Specialist
Ascend LLC , MC 121649
05.2021 - 10.2022
Master of International Business Management - Logistics And Supply Chain Management
Ace Acumen St. Clair College
Similar Profiles
Wincy RosarioWincy Rosario
Delivery Rider at TAKOYAKI NI BEBE, JOYRIDE, Marcos Highway- MC Taxi BikersDelivery Rider at TAKOYAKI NI BEBE, JOYRIDE, Marcos Highway- MC Taxi Bikers
Jon AstonJon Aston
Assembler 2 at Hercules Manufacturing CompanyAssembler 2 at Hercules Manufacturing Company
Johannes Ivan Borlaza GariJohannes Ivan Borlaza Gari
Business Development Executive at HERCULES International Building Materials TradingBusiness Development Executive at HERCULES International Building Materials Trading