MANPREET KAUR
Mississauga,Canada
Summary
Versatile and dynamic professional with extensive experience in security management and educational roles, notably with GARDAWORLD and EXECUTEK INTERNATIONAL. Excelled in crowd control, incident reporting, and fostering a safe environment, demonstrating exceptional communication skills and a commitment to workplace safety. Proven track record in leveraging CCTV monitoring and radio communication to enhance security operations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Guard
GARDAWORLD
12.2023 - 10.2024
- Ensure right load to right gate
- Perform patrols as per Clients requirement on client's property
- Respond to telephone inquiries, providing quality service to Clients and associates
- Direct people to the right directions
- Deliver daily customer support, focusing on understanding customer issues and providing effective solutions
- Skilled in supporting customers via phone calls and email
- Maintain call-related information for auditing and reporting purposes
- Provide detailed responses and information to customers regarding their queries and complaints
- Handling mails, Manage Inbound, Outbound service requests and provide precise information
Supervisor/Patrol Guard/Event Security Guard
EXECUTEK INTERNATIONAL
04.2022 - 10.2024
- Ensure security and safety of relevant client’s property and personnel belongings
- Received, stored, and disbursed resident’s packages effectively and efficiently
- Perform patrols as per Clients requirement on client's property to ensure all gates, buildings, and offices are locked and secured as per the companies’ policies and procedures
- Listens attentively to Callers or Client’s needs to ensure a positive customer experience in friendly and courteous manner at all times and demonstrated a talent for communicating effectively with Client’s from diverse background
- Ensure security at the Canadian National Exhibition and Rogers Centre
Assistant Professor
GURU RAM DAS MALWA COLLEGE
03.2020 - 08.2021
- Teach and conduct the research
- Guide the students
- Prepare the material for lectures
- Handling labs for computer related subjects like C, C++, database management system, relational database management system
Assistant Professor and Data Entry Operator
JDIMT COLLEGE
07.2018 - 02.2020
- Make records of all students in one department
- Handle all the clerical work
- Apply scholarship for students
- Responsible to fill the forms and complete documents of all the students
- Do recruitment during admission times
Education
M.Tech - CSE
BMSCE
Muktsar, PunjabB. Tech - CSE
BMSCE
Muktsar, PunjabSoftware quality assurance and test engg. -
Conestoga College
WaterlooProject Management -
Canadore College
BramptonSkills
- Crowd control
- Security management
- Access control
- Physical security
- Event security
- CCTV monitoring
- Radio communication
- Workplace safety
- Access badge management
- Incident reporting
- Vehicle patrol
Certification
- Security License
- FirstAid and CPR (WSIB approved)
- Smart serve
- Driving License(G2)
Timeline
Security Guard
GARDAWORLD
12.2023 - 10.2024
Supervisor/Patrol Guard/Event Security Guard
EXECUTEK INTERNATIONAL
04.2022 - 10.2024
Assistant Professor
GURU RAM DAS MALWA COLLEGE
03.2020 - 08.2021
Assistant Professor and Data Entry Operator
JDIMT COLLEGE
07.2018 - 02.2020
- Security License
- FirstAid and CPR (WSIB approved)
- Smart serve
- Driving License(G2)
M.Tech - CSE
BMSCE
B. Tech - CSE
BMSCE
Software quality assurance and test engg. -
Conestoga College
Project Management -
Canadore College
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