Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Manpreet Kaur

Burnaby,British Columbia

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Representative

Vishal Mega Mart
10.2023 - 02.2024
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Educated customers about billing, payment processing and support policies and procedures.

Cashier

Zudio
09.2022 - 09.2023
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Stocked, tagged and displayed merchandise as required.

Education

Associate of Arts - General Arts

Alexander College
Burnaby, BC
04-2026

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Data Entry
  • Customer Relations
  • Microsoft Office Suite

Languages

Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Certification

  • Microsoft Office Specialist (MOS) - Microsoft.
  • Internship- Management Trainee at Ramada Hotel, Kapurthala, Punjab, India




Timeline

Customer Service Representative

Vishal Mega Mart
10.2023 - 02.2024

Cashier

Zudio
09.2022 - 09.2023

Associate of Arts - General Arts

Alexander College

Similar Profiles

CREATE PROFILE
Manpreet Kaur