Manpreet Kaur
penticton,British Columbia
Summary
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
3
3
years of professional experience
Work History
Receptionist
Anderson Veterinary Clinic
10.2023 - 05.2024
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
Dental Receptionist
Smile Dental 49
10.2021 - 09.2023
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service to create positive experiences and build clients trust.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
Restaurant Supervisor
Maharaja Sweets and Catering Ltd.
11.2021 - 05.2023
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Hired, trained and mentored staff to meet and exceed high quality standards.
Education
Tourism And Hospitality
Hanson College
New Westminster, BC09-2021
Skills
- Organization skills
- Telephone skills
- Verbal and written communication
- Customer/Client relations
- Clerical support
- Office management
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Receptionist
Anderson Veterinary Clinic
10.2023 - 05.2024
Restaurant Supervisor
Maharaja Sweets and Catering Ltd.
11.2021 - 05.2023
Dental Receptionist
Smile Dental 49
10.2021 - 09.2023
Tourism And Hospitality
Hanson College
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