Manpreet Kaur
Calgary,AB
Summary
Dynamic leader with a proven track record at Guardteck Security, excelling in team supervision and performance improvement. Leveraged expertise in workplace safety and employee engagement to enhance operational efficiency and foster a collaborative environment. Skilled in conflict resolution and multitasking, significantly boosting team productivity and morale.
Overview
2
2
years of professional experience
Work History
Team Lead/Site Supervisor
Guardteck Security
12.2023 - Current
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision making.
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Conducted regular reviews of operations and identified areas for improvement.
- In charge of reviewing and closing incident reports submitted on Resolver via subordinates.
Shift Supervisor
Guardteck Security
12.2022 - 12.2023
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Implemented training programs for new hires, ensuring seamless integration into the team and faster productivity contributions.
- Enforced company policies and regulations with employees.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Responded to and resolved customer questions and concerns.
- Established operational objectives and work plans and delegated assignments to subordinate employees.
- Worked with Security access control software AMAG/Symmetry for access control.
Shift Supervisor
GardaWorld Security
01.2023 - 04.2023
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
- Completed daily work report sheets and delegated tasks to employees.
- Developed and implemented strategies to prevent and respond to security incidents.
- Collaborated with management to develop security policies and procedures.
- Worked with Security software CCure for access control.
- Responsible for making Incident reports with the help of D3 software.
- Audited keys and extracted reports from key software.
Security Professional
Guardteck Security
10.2022 - 12.2022
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises on foot.
- Managed incident response activities effectively, minimizing damage caused by breaches or other security events.
- Assessed ongoing risk factors and suggested improvements to senior management.
- Reduced security incidents by proactively monitoring surveillance systems and responding to alarms in a timely manner.
- Improved overall security measures by conducting thorough risk assessments and implementing effective protocols.
- Monitored property and investigated areas of suspicion.
- Monitored CCTV cameras and alarm systems for security breaches.
- Responded quickly to emergency situations to assess and deflect issues.
- Examined doors, windows and gates to verify security.
- Recorded incident reports with detailed accounts of occurrences.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Education
Business Management -
St. Clair College of Applied Arts And Technology
Windsor, ON09-2022
Skills
- Performance Improvement
- Coaching and Mentoring
- Workplace Safety
- Complaint resolution
- Diversity and Inclusion
- Employee engagement
- Team motivation & supervision
- Leading Team Meetings
- Documentation And Reporting
- Staff Training
- Staff education and training
- SMART goals
- Excellent Communication
- Active Listening
- Professionalism
- Adaptability and Flexibility
- Multitasking
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Urdu
Limited Working
Timeline
Team Lead/Site Supervisor
Guardteck Security
12.2023 - Current
Shift Supervisor
GardaWorld Security
01.2023 - 04.2023
Shift Supervisor
Guardteck Security
12.2022 - 12.2023
Security Professional
Guardteck Security
10.2022 - 12.2022
Business Management -
St. Clair College of Applied Arts And Technology
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