Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Manpreet Kaur

Winnipeg,MB

Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Enhanced student capabilities and self-esteem with hands-on and personalized tutoring. Proficient in using [Software] to enhance support for [Area of study] students. Boosted understanding of concepts and techniques for enhanced learning in students of all skill levels. Positive and upbeat communicator with good planning abilities.

Overview

5
5
years of professional experience

Work History

Private Tutor

At Home
01.2014 - 03.2017
  • Met with parents to discuss student progress and address concerns.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Developed student confidence through positive reinforcement strategies.
  • Used positive reinforcement, repetition, and review to help students master challenging material.

Customer Service Representative

Tata Croma
06.2012 - 12.2013
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

Bachelor of Early Childhood Care And Education - Educational Assistant

Academy of Learning Career College
Winnipeg, MB
11-2024

HIGH SCHOOL DIPLOMA -

University of Mumbai

Bachelor of Commerce - Management

University of Mumbai
Mumbai, India
03-2015

Skills

  • Excellent Communication
  • Self-Directed
  • Organizational Skills
  • Decision-Making
  • Student and parent relations
  • Verbal and written communication
  • Group tutoring
  • Adaptable nature
  • Activity-Based Learning
  • Study strategies

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Private Tutor

At Home
01.2014 - 03.2017

Customer Service Representative

Tata Croma
06.2012 - 12.2013

Bachelor of Early Childhood Care And Education - Educational Assistant

Academy of Learning Career College

HIGH SCHOOL DIPLOMA -

University of Mumbai

Bachelor of Commerce - Management

University of Mumbai

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Manpreet Kaur