Manpreet Kaur
Delta,BC
Summary
Experienced Manager with 5 years of demonstrated success in leading teams, streamlining operations, and improving productivity. Adept at managing cross-functional teams, overseeing budgets, and implementing strategies to meet business goals. Proven ability to enhance customer satisfaction, optimize processes, and drive growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager
Shaheed Bhagat Singh Memorial College
09.2018 - Current
- Led a team of 5 employees, overseeing daily operations and ensuring the achievement of key performance metrics
- Managed departmental budgets, reducing operational costs by 15% through strategic planning and resource allocation
- Implemented new project management processes, improving efficiency and meeting deadlines consistently
- Conducted performance evaluations and provided coaching, resulting in a 10% improvement in employee retention
- Collaborated with upper management to develop and execute long-term business strategies.
Assistant Manager
ABC Enterprises
01.2016 - 05.2019
- Supervised a team of 10 staff members, coordinating daily tasks and ensuring optimal performance
- Assisted in managing a $2 million annual budget, reducing unnecessary expenditures by 10%
- Played a key role in improving customer service satisfaction scores by 12% through staff training and process improvements
- Organized team-building activities and workshops to enhance employee engagement and productivity
- Analyzed business reports to identify areas for improvement and implemented solutions to increase sales.
Education
Bachelor of Technology -
I K Gujral Punjab Technical University
Jalandhar,Punjab04.2018
Skills
- Team Leadership and Development
- Budgeting and Financial Management
- Project Management
- Performance Evaluation and Improvement
- Strategic Planning and Execution
- Customer Relationship Management
- Cross-functional Collaboration
- Conflict Resolution and Problem-Solving
Websites
Certification
- IELTS (listening; 6.5, Speaking:6.0, Writing:6.5, Reading:6.5
- 2-days Power Bi Workshop by Microsoft Experts Trainer
Accomplishments
- Employee of the Year – XYZ Corporation, 2021, Recognized for outstanding leadership and contribution to team success.
- Process Improvement Award – ABC Enterprises, 2018, Awarded for implementing a process that increased efficiency by 20%.
Languages
English (Fluent)
Hindi
Full Professional
Punjabi
Full Professional
Travel
It always reduce my stress and encourages creativity
Software
Microsoft Excel: Proficient in advanced Excel functions, including data sorting, formulas, pivot tables, and VLOOKUP
Timeline
Manager
Shaheed Bhagat Singh Memorial College
09.2018 - Current
Assistant Manager
ABC Enterprises
01.2016 - 05.2019
Bachelor of Technology -
I K Gujral Punjab Technical University
- Project Management Professional (PMP), Year
- Lean Six Sigma Green Belt, Year
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