Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Manpreet Kaur

Halifax,NS

Summary

Efficient Housekeeping Supervisor known for high productivity and completing tasks with precision. Specialize in staff management, quality control, and inventory management. Excel in communication, teamwork, and problem-solving to ensure peak operational efficiency and exceptional guest satisfaction.

Overview

3
3
years of professional experience

Work History

Housekeeping Supervisor

CIVIC HOTEL, AUTOGRAPH COLLECTION
SURREY, BC
03.2023 - 06.2024
  • Inspected guest rooms and public areas to ensure they met established cleanliness standards.
  • Responded promptly to maintenance requests from guests or staff members.
  • Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
  • Ensured that all safety protocols were followed by staff when using equipment such as vacuums or chemicals.
  • Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
  • Communicated guest service scores to drive improvement and higher guest satisfaction.

Housekeeping Room Attendant

Fairmont Vancouver Airport
Richmond, BC
02.2021 - 03.2023
  • Changed bed linens and towels, tidied up rooms.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Ensured that all health standards were met during cleaning operations.
  • Responded to requests from guests regarding housekeeping needs.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Cleaned building floors by sweeping, mopping and scrubbing.

Education

Associate of Arts - Social Studies of Development

Coquitlam College
Coquitlam, BC
07-2022

High School Diploma -

G.R.D.S.S.School
PUNJAB, INDIA
03-2017

Skills

  • Time management
  • Deep cleaning techniques
  • Room inspections
  • Linen handling
  • Training and mentoring
  • Sanitation Standards
  • Task Delegation
  • Performance Evaluation
  • Exceptional communicator
  • Complex Problem-Solving

Languages

English
Professional
French
Limited

Affiliations

Certified Hospitality Housekeeper Executive (CHHE), 2022

Improved room inspection scores by 12% through consistent quality checks and staff feedback sessions.

Timeline

Housekeeping Supervisor

CIVIC HOTEL, AUTOGRAPH COLLECTION
03.2023 - 06.2024

Housekeeping Room Attendant

Fairmont Vancouver Airport
02.2021 - 03.2023

Associate of Arts - Social Studies of Development

Coquitlam College

High School Diploma -

G.R.D.S.S.School

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Manpreet Kaur