Manpreet Kaur
Abbotsford,BC
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
3
3
years of professional experience
Work History
Customer Care Representative
More Suprermarket
01.2021 - 08.2023
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Logged call information and solutions provided into internal database.
Education
Early Childhood Education Program - Child And Youth Care
CDI COLLEGE
Richmond, BC11.2024
Master of Arts - Art Studies
Punjabi University
06.2018
Skills
- Appointment Scheduling
- Customer Service
- Database Research
- Payment Processing
Languages
English
Professional Working
Punjabi
Professional Working
Timeline
Customer Care Representative
More Suprermarket
01.2021 - 08.2023
Early Childhood Education Program - Child And Youth Care
CDI COLLEGE
Master of Arts - Art Studies
Punjabi University
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