Manpreet KAUR
Brampton,ON
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals.
Overview
3
3
years of professional experience
Work History
CNC Machine Operator
VPC Group
Brampton
04.2022 - Current
- Set up and operated CNC machines to perform repetitive machining operations on a variety of materials according to specifications.
- Maintained quality control by inspecting parts for conformance to specifications, using precision measuring instruments.
- Read and interpreted blueprints, skhes, drawings, manuals, specifications or sample part to determine dimensions and tolerances of finished work piece.
- Maintained accurate records of production data including scrap rates and downtime.
Customer Service Representative
Concentrix
Brampton
07.2021 - 03.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Documented technical issues encountered during troubleshooting process.
Cashier
Dollar Power
Brampton
02.2021 - 06.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, credit card, gift card or automatic debit.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Trained new team members in cash register operation, stock procedures and customer services.
Education
Business Diploma - Business
Loyalist College of Applied Arts And Technology
Belleville, ON08-2022
Skills
- Quality Inspection, Quality Control
- Issue Reporting, Product Testing
- Heavy Machinery Operation
- CNC Programming
- Customer Satisfaction, and Relationship Building
- Written and verbal communication
- Computer Skills, Microsoft Office
- Call Management
- Coordination
- Problem-solving abilities
- Administrative Support
- Customer Relationship Management (CRM)
- Decision-Making, Ability to adapt to different situations
- Multitasking,Positive attitude and empathy
- Teamwork and Collaboration
- Task Prioritization, Flexibility
Timeline
CNC Machine Operator
VPC Group
04.2022 - Current
Customer Service Representative
Concentrix
07.2021 - 03.2022
Cashier
Dollar Power
02.2021 - 06.2021
Business Diploma - Business
Loyalist College of Applied Arts And Technology
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