Summary
Overview
Work History
Education
Skills
Activities
Summary Of Qualification
Disclaimer
Languages
Certification
Timeline
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Manpreet Kaur

Surrey,Canada

Summary

Aiming to achieve a challenging & professional position from where I can make a significant contribution to organization in the form of my dedication by using my all skills and knowledge.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Barista Trainer

Starbucks
09.2021 - Current
  • Greet customers as they arrive at the starbucks outlet and inquire about their orders
  • Provide customers with information on favorite coffee blends
  • Brew coffee per instructions while ensuring that each brew conforms to the standard set by starbucks
  • Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
  • Help team members to teach them to create latte art
  • Ensure cleanliness and sanitization of all work areas
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Handled cash and processed payments accurately to avoid errors.
  • Boosted company reputation by maintaining a clean, efficient, and inviting café environment.
  • Enhanced customer satisfaction by providing high-quality espresso and coffee beverages.

Food service supervisor

Caffe Cittadella
02.2021 - Current
  • Maintain records of supplies
  • Prepare supplies order list
  • Address and resolve customer concerns to maintain brand loyalty
  • Supervise to ensure the quality of food prepare and drinks by staff
  • Train new staff members with job duties
  • Supervise sanitation, and to ensure that café is up to health standard
  • Maintain regular day to day duties.
  • Kept guest and work areas clean, organized, and sanitized per established standards.
  • Maintained health and food safety standards at all stages, from storage through delivery.
  • Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
  • Supervised food presentation and plating to enhance visual appeal.

Barista

Caffe Cittadella
06.2020 - 01.2021
  • Adhere to recipes and presentation standards for coffee drinks
  • Greeted customers and make them feel welcomed and answer questions and recommend drinks
  • Prepare and serve hot and cold beverages such as coffees, espresso drinks, and icing coffees and teas
  • Train new staff
  • Describe menu items to customers or suggest products that might appeal to them
  • Address and resolve customer concerns to maintain brand loyalty
  • Receive and stocks supplies and retails products
  • Independently open and close the coffee shop
  • Weigh, grind or pack coffee beans for customers
  • Provide customers with product details
  • Clean or sanitize work areas, utensils or equipments
  • Clean service or seating areas
  • Serve prepared foods, such as muffins, biscotti, or bagels.

Assistant Bookkeeper

Hundal Bros Plumbing And Heating Ltd.
03.2019 - 07.2020
  • Improved financial accuracy by maintaining organized records of all transactions and reconciliations.
  • Assisted in streamlining processes for increased efficiency with data entry tasks.
  • Input data into accounting system and maintained integrity of system information to alleviate potential breaches.
  • Assisted bookkeeper in managing fixed asset inventory, including updating asset records, calculating depreciation, and preparing related reports.
  • Matched purchase orders with invoices and recorded necessary information.
  • Contributed to accurate budget preparation by providing detailed expense reports and analysis.

Executive Accountant

Rohit Electrical, India
12.2016 - 11.2017
  • Prepare financial statements and reports for clients or company managements
  • Record the amount of money spent and received daily by clients or company
  • Develop and check budgets
  • Ensure compliance with relevant legislation
  • Review business accounting procedures
  • Assist management with straregic planning and human resources.

Education

Certificate Course in Operation Management ( in Quality Management) -

BCIT (British Columbia Institute of Technology)
Burnaby, BC
01.2020

Office assistant diploma -

Brighton College
BC, Canada
01.2019

Bachelor of Commerce -

GURU NANAK DEV UNIVERSITY
Amritsar, India
01.2014

12th passed -

Amardeep Secondary School
Mukandpur, India
01.2011

Skills

  • Basic knowledge of Computer
  • Knowledge of Microsoft office
  • Health and safety compliance
  • Milk steaming
  • Coffee expertise
  • Order Taking
  • Latte art
  • Data Entry
  • Cash Handling
  • Adaptive and creative
  • Performance Improvement
  • Active listener
  • Exceptional customer service
  • POS Systems
  • Up-selling
  • Team Leadership
  • Opening and closing duties
  • Food Preparation

Activities

  • Listening to music
  • Cooking

Summary Of Qualification

  • Detail Oriented and able to work under pressure to meet deadlines
  • Demonstrated ability to work well within a team and independently
  • Proficient in managing time and work and live up to the authorities' Expectations.

Disclaimer

I hereby declare that above information is correct and true. If you give me a chance, I assure that I will leave no stone unturned and best in interest of your Organization.

Languages

English
Punjabi

Certification

" Food Handler Certificate" ...... Mar 23, 2029

" Serve it Right" ......... feb01, 2026


Timeline

Barista Trainer

Starbucks
09.2021 - Current

Food service supervisor

Caffe Cittadella
02.2021 - Current

Barista

Caffe Cittadella
06.2020 - 01.2021

Assistant Bookkeeper

Hundal Bros Plumbing And Heating Ltd.
03.2019 - 07.2020

Executive Accountant

Rohit Electrical, India
12.2016 - 11.2017

Certificate Course in Operation Management ( in Quality Management) -

BCIT (British Columbia Institute of Technology)

Office assistant diploma -

Brighton College

Bachelor of Commerce -

GURU NANAK DEV UNIVERSITY

12th passed -

Amardeep Secondary School

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Manpreet Kaur