Manpreet Kaur
Edmonton,AB
Summary
Highly motivated to work with an organization that has good reputation by using creative thinking to gain future exposures, strengths, and professionalism to explore more digital marketing knowledge.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Member and Customer Service
MacDonald
01.2022 - 04.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service, and sales techniques.
Social Media Co-originator
Thinkterns expert solutions
01.2019 - 01.2021
- Created social media content with consistent content and tone.
- Enhanced online engagement with the creation of compelling content for various platforms.
- Created shareable content that resonated with followers, driving increased engagement rates and audience growth.
- Strengthened brand identity with consistent messaging, tone, and visual elements across all posts.
- Boosted brand visibility by developing and implementing engaging social media campaigns.
- Increased customer engagement through social media.
Education
E-commerce and online Business Management -
Trebas Institute
08.2023
Master of Computer Applications -
Punjab Technical college of Education
01.2014
Bachelor of Computer Applications -
Punjab Technical college of Education
01.2011
Skills
- Writing, Editing, and proof-reading of content for blogs
- Audio, Video, and Image editing
- Search Engine Optimizing
- Social Media Soft Skills such as Creativity in content creation, Communication skills and so on
- Presentation Skills
- Organizational Skills
- Tech savvy
- Familiar with Social Media techniques
- Teamwork and Collaboration
- Customer Service
- Time Management
- Problem-Solving
- Customer Engagement
- Safety awareness
Currently Working
Crew Member and Customer Service , MacDonald, Montreal, Canada
Volunteer Experience
Tutor, 2008, 2020, Ludhiana, India, Online
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
French
Limited Working
Certification
- Have certificate of Dispatch and Freight Brokerage from ITS Dispatch Academy (Ontario)
Timeline
Crew Member and Customer Service
MacDonald
01.2022 - 04.2024
Social Media Co-originator
Thinkterns expert solutions
01.2019 - 01.2021
E-commerce and online Business Management -
Trebas Institute
Master of Computer Applications -
Punjab Technical college of Education
Bachelor of Computer Applications -
Punjab Technical college of Education
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