MANPREET KAUR
Edmonton,AB
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Office Administrator
Alligator Freight Systems
06.2022 - 12.2023
- Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
- Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Quality Control Analyst
TJX
02.2022 - 05.2022
- Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
- Sustained high levels of customer satisfaction through timely resolution of non-conformance issues.
- Evaluated risks associated with potential changes in processes or materials, mitigating negative impacts on final products.
- Collected and analyzed data to measure effectiveness of quality control processes.
Scan Associate
Amazon
11.2021 - 01.2022
- Enhanced productivity by streamlining the scanning workflow and reducing bottlenecks.
- Documented finished work to keep supervisors informed of production activities.
- Developed strong attention to detail through careful review of scanned materials for errors or inconsistencies.
- Maintained up-to-date knowledge of industry trends and advancements in scanning technology.
Customer Service Representative
GURU NANAK IMMIGRATION
07.2020 - 09.2021
- Processed customer service orders promptly to increase customer satisfaction.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Met customer call guidelines for service levels, handle time and productivity.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Teacher
Y.S PUBLIC SCHOOL BARNALA
05.2019 - 06.2020
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
Education
Master of Science - Mathematics
G.H.G.KHALSA COLLEGE GURUSAR SUDHAR
LUDHIANA , INDIA05.2019
Bachelor of Education - Mathematics
MAI BHAGO COLLEGE MANSA
PUNJAB,INDIA05.2017
Bachelor of Arts - Mathematics
MAI BHAGO COLLEGE MANSA
PUNJAB,INDIA04.2015
Skills
- Interpersonal Communication
- Verbal Communication
- Expense Reporting
- Time Management
- Event Coordination
- Customer Service
- Written Communication
- File Maintenance
- Multitasking
Languages
English
Professional Working
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Office Administrator
Alligator Freight Systems
06.2022 - 12.2023
Quality Control Analyst
TJX
02.2022 - 05.2022
Scan Associate
Amazon
11.2021 - 01.2022
Customer Service Representative
GURU NANAK IMMIGRATION
07.2020 - 09.2021
Teacher
Y.S PUBLIC SCHOOL BARNALA
05.2019 - 06.2020
Master of Science - Mathematics
G.H.G.KHALSA COLLEGE GURUSAR SUDHAR
Bachelor of Education - Mathematics
MAI BHAGO COLLEGE MANSA
Bachelor of Arts - Mathematics
MAI BHAGO COLLEGE MANSA