Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MANPREET KAUR

Edmonton,AB

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Office Administrator

Alligator Freight Systems
06.2022 - 12.2023
  • Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
  • Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Quality Control Analyst

TJX
02.2022 - 05.2022
  • Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
  • Sustained high levels of customer satisfaction through timely resolution of non-conformance issues.
  • Evaluated risks associated with potential changes in processes or materials, mitigating negative impacts on final products.
  • Collected and analyzed data to measure effectiveness of quality control processes.

Scan Associate

Amazon
11.2021 - 01.2022
  • Enhanced productivity by streamlining the scanning workflow and reducing bottlenecks.
  • Documented finished work to keep supervisors informed of production activities.
  • Developed strong attention to detail through careful review of scanned materials for errors or inconsistencies.
  • Maintained up-to-date knowledge of industry trends and advancements in scanning technology.

Customer Service Representative

GURU NANAK IMMIGRATION
07.2020 - 09.2021
  • Processed customer service orders promptly to increase customer satisfaction.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.

Teacher

Y.S PUBLIC SCHOOL BARNALA
05.2019 - 06.2020
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Boosted cultural awareness by incorporating children's literature from world cultures.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
  • Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.

Education

Master of Science - Mathematics

G.H.G.KHALSA COLLEGE GURUSAR SUDHAR
LUDHIANA , INDIA
05.2019

Bachelor of Education - Mathematics

MAI BHAGO COLLEGE MANSA
PUNJAB,INDIA
05.2017

Bachelor of Arts - Mathematics

MAI BHAGO COLLEGE MANSA
PUNJAB,INDIA
04.2015

Skills

  • Interpersonal Communication
  • Verbal Communication
  • Expense Reporting
  • Time Management
  • Event Coordination
  • Customer Service
  • Written Communication
  • File Maintenance
  • Multitasking

Languages

English
Professional Working
Hindi
Full Professional
Punjabi
Native or Bilingual

Timeline

Office Administrator

Alligator Freight Systems
06.2022 - 12.2023

Quality Control Analyst

TJX
02.2022 - 05.2022

Scan Associate

Amazon
11.2021 - 01.2022

Customer Service Representative

GURU NANAK IMMIGRATION
07.2020 - 09.2021

Teacher

Y.S PUBLIC SCHOOL BARNALA
05.2019 - 06.2020

Master of Science - Mathematics

G.H.G.KHALSA COLLEGE GURUSAR SUDHAR

Bachelor of Education - Mathematics

MAI BHAGO COLLEGE MANSA

Bachelor of Arts - Mathematics

MAI BHAGO COLLEGE MANSA
MANPREET KAUR