MANPREET KAUR
Brampton,ON
Summary
Hardworking Kitchen Supervisor driven to maximize guest satisfaction with exceptional food. Train, discipline and motivate team members to new levels of excellence. Proven history of innovative dishes, effective leadership and maximized productivity. Successful at keeping kitchen operations moving quickly and accurately to produce high-quality, attractive dishes that meet guest and business demands. Knowledgeable about labor and inventory controls, recipe development and menu planning. [Title] certified.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Merchandising, Stocking, Sorting, Ticketing, picking and Packaging
People Store, Randstad and Manpower
- Experienced retail merchandiser with demonstrated track record of enhancing store sales through strategic product placement and visually captivating displays
- Experienced with Factories to work in warehouse on different locations of Ontario
- Like picking the products by scan code operators
- Experienced with how to pack the product while using tickets on it
- How to sort different kind of products with exact bar code and place
- However, stocking to organize and maintain inventory with precision.
Kitchen Supervisor
Bruin coffee house
08.2022 - 12.2023
- Managed kitchen team tasks and productivity.
Resolved customer complaints professionally and effectively. - Scheduled and rotated staff for optimal coverage and workload balance.
- Oversaw routine maintenance of kitchen equipment and facilities.
- Ensured consistent portion sizes and recipe adherence.
- Coordinated kitchen activities with front-of-house staff.
- Tracked performance metrics and identified areas for improvement.
- Developed new recipes and provided training to kitchen staff.
- Optimized workflows to enhance customer satisfaction.
- Controlled expenses and boosted profitability through cost management.
- Designed weekly and special event menus.
Stayed updated with industry trends and innovations. - Collaborated with management on promotions and special events.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Trained new team members on kitchen procedures, safety protocols, and company standards.
- Controlled food costs and managed inventory.
- Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
Customer Service and Cashier
Booster Juice
08.2022 - 12.2023
- Operate cash registers for sales, returns, and exchanges.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Address customer complaints promptly and professionally.
- Respond to phone calls and emails from customers and colleagues.
- Perform mental calculations for transactions and change.
- Maintain cleanliness and organization of checkout and customer service areas.
- Bag products for customers after scanning.
Provide guidance to customers by knowing the store layout. - Inform customers about current promotions.
- Greeted customers entering store and responded promptly to customer needs.
Food Service Supervisor and Pizza Maker
241 Pizza
06.2021 - 08.2022
- Cleanliness and Sanitation: Maintained clean, organized, and sanitized guest and work areas to company standards.
- Compliance and Quality: Ensured adherence to food safety, sanitation, and quality control policies.
- Health and Safety Oversight: Monitored and maintained health and food safety standards throughout food handling.
- Performance Optimization: Managed food quality and service levels to improve kitchen and dining area performance.
- Equipment Management: Inspected and maintained preparation and storage equipment for safe and efficient operations.
- Inventory and Supply Management: Ordered supplies and managed food inventory to sustain service levels.
- Team Training and Management: Provided comprehensive training to food and customer service teams. Addressed and corrected team weaknesses.
- Scheduling and Supervision: Established and managed team schedules and supervised new staff.
- Cost Control: Managed labor hours, food costs, and inventory effectively.
- Customer Service Focus: Resolved issues, supervised food presentation, and enhanced visual appeal.
- Facilities Maintenance: Planned and oversaw routine upkeep of kitchen equipment and facilities.
- Recipe Development: Created and trained staff on new recipes and preparation methods.
Health Care Aid
Qualicare at Retirement home
01.2020 - 07.2020
- Assisted with patient hygiene, comfort, eating, drinking, and mobility.
- Arranged bedding and cushions for patient comfort.
- Supported nursing staff with incontinent patient care and continence promotion.
Lifted patients using proper equipment following safety protocols. - Maintained clean environment to prevent infection and ensure safety.
- Observed and reported changes in patient skin conditions.
- Delivered holistic care with a focus on equality and dignity.
- Supervised patients during bathroom visits and assisted with hygiene needs.
- Communicated effectively with patients and families regarding care.
- Changed linens regularly to maintain cleanliness and freshness.
- Assisted patients with range of motion exercises to maintain function.
- Cleaned and sterilized equipment to minimize infection risks.
- Administered medications and treatments under nurse supervision.
Education
Bachelor of Science in Nursing -
Dr. Shyam Lal Thapar College of Nursing
Moga, PunjabGeneral Arts and Science - Arts and Sciences
Conestoga College
Kitchener, ON04.2021
Human Service Foundation - Social Service Worker
Conestoga College
Kitchener, ON08.2020
Skills
- Warehousing Operations
- Shipping and receiving
- Pallet Jack Operation
- Stock Rotation
Certification
- First Aid & CPR certification
- Food Handler Certification
- Security Guard Safety and Use of Force Theory
- Registered Nurse (India)
References
- Runal Shroff, Food and Beverage Manager, runal.shroff1@sheridancollege.ca
- Tushar Goyal, Field Manager, Tusharuplifts@gmail.com
- Swarnjit Kaur Hayer, Health Care Assistant, Swarnhayer99@gmail.com
Languages
English
Professional Working
Timeline
Kitchen Supervisor
Bruin coffee house
08.2022 - 12.2023
Customer Service and Cashier
Booster Juice
08.2022 - 12.2023
Food Service Supervisor and Pizza Maker
241 Pizza
06.2021 - 08.2022
Health Care Aid
Qualicare at Retirement home
01.2020 - 07.2020
Merchandising, Stocking, Sorting, Ticketing, picking and Packaging
People Store, Randstad and Manpower
Bachelor of Science in Nursing -
Dr. Shyam Lal Thapar College of Nursing
General Arts and Science - Arts and Sciences
Conestoga College
Human Service Foundation - Social Service Worker
Conestoga College
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