Manpreet Kaur
Calgary
Summary
- Highly efficient [General Office Associate] well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
- Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths.
- Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
General Office Associate
Home Depot
09.2022 - Current
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Provided product price information to customers.
- Managed customer relations through communication and helpful interactions.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Maintained relationships with customers to maximize sales opportunities.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Analyzed customer data to identify trends and anticipate customer needs.
- Utilized customer feedback to improve product offerings.
- Monitored customer service metrics and performance indicators to identify areas of opportunity.
- Listened to customer needs and desires to identify and recommend optimal products.
- Monitored customers for signs of security concerns and escalated issues to management.
- Wrapped, boxed and weighed bakery department products.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Education
Software And Web Developer (Diploma) - Computer Science
Academy of Learning College
Calgary, AB04.2024
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Customer interaction
- Decision-Making
- Complex Problem-Solving
- Relationship Building
- Flexible Schedule
- Oral communication
- Work Planning and Prioritization
- MS Office
- Data Entry
- Customer service orientation
- Order Fulfillment
- Performance Improvement
- Cross-Functional Teamwork
- Computer competencies
- Process Improvement
- Preparing reports
- Result interpretation
- Shipment Processing
- Friendly and Helpful
- Team Cooperation
- Strong Communication and Interpersonal Skills
- Customer Assistance
- Honest and Dependable
- Creative Thinking
- Inventory and Stocking
- Excellent Written and Verbal Communication
- Product Knowledge
- Computer Proficiency and Microsoft Office
- Basic Mathematics
- Microsoft applications proficiency
- Documentation And Reporting
- Computer Languages(C# , Net ,HTML , Javascript ,Java ,PHP , C and C ,SQL , CSS )
- Microsoft Office , Microsoft Excel , Microsoft Word
- Visual Studio , Github
Languages
English
Professional Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
General Office Associate
Home Depot
09.2022 - Current
Software And Web Developer (Diploma) - Computer Science
Academy of Learning College