Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Manpreet Kaur

Calgary

Summary

  • Highly efficient [General Office Associate] well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
  • Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths.
  • Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.
  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

General Office Associate

Home Depot
09.2022 - Current
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Provided product price information to customers.
  • Managed customer relations through communication and helpful interactions.
  • Identified customer needs and wants to enhance customer experiences and boost sales.
  • Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
  • Maintained relationships with customers to maximize sales opportunities.
  • Created solutions for customers to satisfy specific needs, quality and budget.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Utilized customer feedback to improve product offerings.
  • Monitored customer service metrics and performance indicators to identify areas of opportunity.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Wrapped, boxed and weighed bakery department products.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Education

Software And Web Developer (Diploma) - Computer Science

Academy of Learning College
Calgary, AB
04.2024

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Customer interaction
  • Decision-Making
  • Complex Problem-Solving
  • Relationship Building
  • Flexible Schedule
  • Oral communication
  • Work Planning and Prioritization
  • MS Office
  • Data Entry
  • Customer service orientation
  • Order Fulfillment
  • Performance Improvement
  • Cross-Functional Teamwork
  • Computer competencies
  • Process Improvement
  • Preparing reports
  • Result interpretation
  • Shipment Processing
  • Friendly and Helpful
  • Team Cooperation
  • Strong Communication and Interpersonal Skills
  • Customer Assistance
  • Honest and Dependable
  • Creative Thinking
  • Inventory and Stocking
  • Excellent Written and Verbal Communication
  • Product Knowledge
  • Computer Proficiency and Microsoft Office
  • Basic Mathematics
  • Microsoft applications proficiency
  • Documentation And Reporting
  • Computer Languages(C# , Net ,HTML , Javascript ,Java ,PHP , C and C ,SQL , CSS )
  • Microsoft Office , Microsoft Excel , Microsoft Word
  • Visual Studio , Github

Languages

English
Professional Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

General Office Associate

Home Depot
09.2022 - Current

Software And Web Developer (Diploma) - Computer Science

Academy of Learning College
Manpreet Kaur