Highly efficient [General Office Associate] well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths.
Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
General Office Associate
Home Depot
09.2022 - Current
Worked varied hours to meet seasonal and business needs.
Greeted customers and offered assistance for increased customer satisfaction.
Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Provided product price information to customers.
Managed customer relations through communication and helpful interactions.
Identified customer needs and wants to enhance customer experiences and boost sales.
Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
Maintained relationships with customers to maximize sales opportunities.
Created solutions for customers to satisfy specific needs, quality and budget.
Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Analyzed customer data to identify trends and anticipate customer needs.
Utilized customer feedback to improve product offerings.
Monitored customer service metrics and performance indicators to identify areas of opportunity.
Listened to customer needs and desires to identify and recommend optimal products.
Monitored customers for signs of security concerns and escalated issues to management.
Wrapped, boxed and weighed bakery department products.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Education
Software And Web Developer (Diploma) - Computer Science
Academy of Learning College
Calgary, AB
04.2024
Skills
Customer Service
Time Management
Attention to Detail
Computer Skills
Customer interaction
Decision-Making
Complex Problem-Solving
Relationship Building
Flexible Schedule
Oral communication
Work Planning and Prioritization
MS Office
Data Entry
Customer service orientation
Order Fulfillment
Performance Improvement
Cross-Functional Teamwork
Computer competencies
Process Improvement
Preparing reports
Result interpretation
Shipment Processing
Friendly and Helpful
Team Cooperation
Strong Communication and Interpersonal Skills
Customer Assistance
Honest and Dependable
Creative Thinking
Inventory and Stocking
Excellent Written and Verbal Communication
Product Knowledge
Computer Proficiency and Microsoft Office
Basic Mathematics
Microsoft applications proficiency
Documentation And Reporting
Computer Languages(C# , Net ,HTML , Javascript ,Java ,PHP , C and C ,SQL , CSS )
Microsoft Office , Microsoft Excel , Microsoft Word
Visual Studio , Github
Languages
English
Professional Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
General Office Associate
Home Depot
09.2022 - Current
Software And Web Developer (Diploma) - Computer Science
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC