Summary
Overview
Work History
Education
Skills
Languages
Availability
Timeline
CustomerServiceRepresentative

Manpreet Kaur

Brampton,ON

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Tabdoor Morni
11.2023 - 01.2024
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

Customer Service Cashier

Jasmeet Singh
05.2021 - 04.2022
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Redeemed coupons to discount purchases.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Education

Computing Support - Business

Flair College of Management And Technology
Brampton, ON

Msc. Instrumentation - Science

Punjab University Chandigarh
Indian
04.2018

Skills

  • Remote Office Availability
  • Documentation
  • Quality Assurance Controls
  • Minute Taking
  • Customer Service
  • Calm Under Pressure
  • Issue and Complaint Resolution
  • Database Management
  • Customer Relations
  • Follow-up skills
  • LiveChat Messaging
  • Teamwork and Collaboration

Languages

English
Limited Working
Hindi
Full Professional
Punjabi
Native or Bilingual

Availability

Monday to Wednesday-opening to closing

Friday to Sunday-opening to closing

Timeline

Customer Service Representative

Tabdoor Morni
11.2023 - 01.2024

Customer Service Cashier

Jasmeet Singh
05.2021 - 04.2022

Computing Support - Business

Flair College of Management And Technology

Msc. Instrumentation - Science

Punjab University Chandigarh

Similar Profiles

CREATE PROFILE
Manpreet Kaur