Manpreet Kaur

• Optimized tool selection for specific jobs, resulting in reduced wear and longer tool life.
• Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
• Partnered closely with quality control teams to identify areas where improvements could be made within production processes.
• Properly loaded and unloaded materials in and out of machines.
• Control the machine's speed, material feed, and cutting route by making the appropriate adjustments; make sure the machine is correctly configured, operating smoothly, and producing high-quality results.
• Plan the best sequences and ascertain machine activities by analyzing drawings or sample parts.

• Loaded parts, operated controls, set offsets and monitored machine operation for signs of malfunction.

• Enhanced production efficiency by optimizing CNC machine settings and performing routine maintenance.
• Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.

• Studied and interpreted drawings, specifications, manuals and sample parts to set dimensions and tolerances.

• Fostered continuity among work shifts by communicating actions, irregularities and continuing needs.

• Studied work orders, blueprints and specifications to plan machining.

• Operated numerical control machine to produce machined parts. Met preventive maintenance requirements by following manufacturer instructions.

• Set up and operated high-speed CNC routers

• Referred to price sheets and special sale bulletins to enter price changes.
• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Maintained knowledge of store products and ser vices to offer quality recommendations to customers.
• Restocked products and merchandise to improve aisle organization and increase sales.
• Helped customers use stamps, coupons and gift cards during transactions. Trained new employees on handling transactions, providing quality customer ser vice and adhering to store procedures.
• Restocked and front-faced shelves with merchandise.

• Utilized customer service software to manage interactions and track customer satisfaction.
• Implemented and developed customer service training processes.
• Handled escalated callers to reach positive outcomes.
• Recommended packing and shipping methods for return of merchandise or parts.
• Answered inbound calls to greet and assist customers with various needs and questions.
• Researched assistance requested and offered accurate information to resolve issues and respond to inquiries.
• Resolved customer inquiries, complaints, and issues providing insightful solutions