Summary
Overview
Work History
Education
Skills
Timeline
Generic

Manpreet Kaur

Bradford ,ON

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

4
4
years of professional experience

Work History

Sales Service Representative

Thomas cook
11.2022 - 11.2023
  • Increased sales revenue by effectively managing customer relationships and addressing their needs.
  • Enhanced client retention by providing exceptional customer service and promptly resolving issues.
  • Achieved sales targets consistently by applying effective sales strategies and techniques.
  • Collaborated with the sales team to develop and implement successful marketing campaigns for product promotion.

Telecommunications Technician

Ison BPO service ltd.
10.2021 - 10.2022
  • Improved network performance by diagnosing and resolving complex telecommunications issues.
  • Implemented new telecommunications systems, enhancing overall efficiency and productivity.
  • Reduced downtime with regular maintenance of telecommunications equipment and infrastructure.
  • Optimized network configurations for better signal quality and increased coverage area.

Cashier

Easy day
04.2020 - 09.2021
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Bachelor of Hospitality Management -

Grapic Era University
Dehradun
05.2020

Skills

  • Effective Customer Communication
  • Quotes Coordination
  • Solving Customer Concerns

Timeline

Sales Service Representative

Thomas cook
11.2022 - 11.2023

Telecommunications Technician

Ison BPO service ltd.
10.2021 - 10.2022

Cashier

Easy day
04.2020 - 09.2021

Bachelor of Hospitality Management -

Grapic Era University

Similar Profiles

CREATE PROFILE
Manpreet Kaur