Manpreet Kaur
Brampton,ON
Summary
Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Security Guard
Titan Security
06.2023 - Current
- Remained calm, assertive, and mindful to think critically and problem solve during stressful.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Customer Service Representative
Robo International
05.2023 - 08.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Diploma - Business Management
Northern College of Applied Arts And Technology
Scarborough ,ON12.2024
Skills
- Superb Surveillance Skills
- Security Camera Monitoring
- Report Preparation
- Security Procedures Knowledge
- First Aid and CPR
- Customer Service
- Active Listener
- Computer Skills
Certification
- Valid Ontario Security License
- First Aid Certification
- CPR Level - C Certification
- MS Word , MS Excel , MS PowerPoint (Professional Certification)
Additional Information
FULL TIME
Timeline
Security Guard
Titan Security
06.2023 - Current
Customer Service Representative
Robo International
05.2023 - 08.2023
Diploma - Business Management
Northern College of Applied Arts And Technology
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