Manpreet Kaur
Sault Ste. Marie,ON
Summary
Highly efficient associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
7
7
years of professional experience
Work History
OMNI Associate
WALMART
06.2022 - Current
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Managed customer relations through communication and helpful interactions.
- Trained and mentored junior staff on customer service strategies and techniques.
- Monitored customer service metrics and performance indicators to identify areas of opportunity.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Branch Manager
Prime Institute
04.2019 - 03.2022
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
ICCU Staff Nurse
DMC HOSPITAL Ludhiana
07.2016 - 10.2018
- Helped implement staff training programs to encourage compliance with safety protocols.
Education
Bachelor of Science - Nursing
Government Medical Collage
Amritsar, Punjab09.2015
Skills
- Project Reporting
- Product Merchandising
- Work Planning and Prioritization
- Client Engagement
- Performance Improvement
- Time Management
- Oral Communication
- Courteous and Professional
- Record and File Management
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
OMNI Associate
WALMART
06.2022 - Current
Branch Manager
Prime Institute
04.2019 - 03.2022
ICCU Staff Nurse
DMC HOSPITAL Ludhiana
07.2016 - 10.2018
Bachelor of Science - Nursing
Government Medical Collage
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