MANPREET KAUR
Barrie,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Crew Member
Starbucks
11.2022 - 08.2023
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Customer Service Representative
Zedd Customer Solutions
07.2021 - 09.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Met customer call guidelines for service levels, handle time and productivity.
Store Associate
India Bazar
02.2020 - 05.2021
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Increased sales and customer satisfaction through personalized servicing.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
Associate of Science - Early Childhood Education
Northern College At Pures
Scarborough 01.2022
Skills
- Food Preparation and Safety
- Product Promotion
- Time Management
- Cash Handling
- Store Opening and Closing
- Clear Communication
- Willingness to Learn
Languages
English
Punjabi
Hindi
Timeline
Crew Member
Starbucks
11.2022 - 08.2023
Customer Service Representative
Zedd Customer Solutions
07.2021 - 09.2022
Store Associate
India Bazar
02.2020 - 05.2021
Associate of Science - Early Childhood Education
Northern College At Pures
Similar Profiles
Kenia HernandezKenia Hernandez
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Maria CruzMaria Cruz
Barista at StarbucksBarista at Starbucks
Marilyn GarciaMarilyn Garcia
Barista at StarbucksBarista at Starbucks
Lillian KnothLillian Knoth
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Heather LaflammeHeather Laflamme
Asset Coordinator at Maple Leaf Sports & EntertainmentAsset Coordinator at Maple Leaf Sports & Entertainment