Manpreet Kaur
Brampton,ON
Summary
OBJCTIVE: I am seeking a part-time job in which I can provide the best of my skills and learn new things. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
After-school Tutor
I.E.L.T.S Institute
12.2022 - 08.2023
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Provided homework assistance using specific curriculum and materials.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Offered one-on-one and small group instruction to foster opportunities for flexible and differentiated learning.
Customer Service Cashier
Barista Bathinda
04.2019 - 12.2022
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
Bachelor of Arts - Computer Science
Algoma University
Brampton, Ontario04.2026
No Degree - College Diploma
Mata Gujri Girl College
Haryana, India03.2019
High School Diploma -
Government Secondary School
Haryana, India03.2017
Skills
- Quick Learner
- Good Listener
- Active and can adapt in any environment
- Works well under pressure
- Always ready to learn
- Capable of Multi-tasking
- Strong Communication Skills and Interpersonal Skills
- Problem Solver
- Verbal and Written Communication
Languages
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
- Certification in Computer Application, Lovely Institute of Eduction - April 2019- March 2020
Timeline
After-school Tutor
I.E.L.T.S Institute
12.2022 - 08.2023
Customer Service Cashier
Barista Bathinda
04.2019 - 12.2022
Bachelor of Arts - Computer Science
Algoma University
No Degree - College Diploma
Mata Gujri Girl College
High School Diploma -
Government Secondary School
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