Summary
Overview
Work History
Education
Skills
Timeline
Generic

MANPREET KAUR

Surrey,BC

Summary

Committed and hardworking employee with four years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, monitoring prices and ringing up customers. Skilled in prioritizing and completing tasks independently. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Smoothly managing an office, handling confidential business information, and writing internal communications.

Overview

6
6
years of professional experience

Work History

Warehouse Associate

Amazon Warehouse
07.2022 - 02.2023
  • Confirmed accuracy, quantity and quality of items received.
  • Checking packages and merchandise for damage, also notifying vendors.
  • Volunteer to assist with projects demonstrating willingness to learn new task and increase skill levels.
  • Alternate goods in inventory by observing first in-out approach to keep shelves organized and properly stocked.
  • Consistently lifted materials weighing as much as 50lbs.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.

Supervisor

Tim Hortons
02.2021 - 07.2022
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Organize Contests and establish goals to optimize productivity and improve employee morale.
  • Identify unsafe or unhealthy workplace conditions or hazards to enforce safe work practices and procedures.
  • Exceeded quality scores on a consistent basis by diligently following production orders and maintaining company’s standards.

Team Member & Baker

Tim Hortons
01.2019 - 10.2020
  • Learned all required tasks quickly to maximize performance.
  • Cleaning and organizing all the products in store.
  • Preparing breakfast in the morning along with Coffee.
  • Selling eatables and assisting customers with any kind of help.
  • Maintained Safe and Sanitary area, by checking food product's temperatures and freshness.
  • Maintained Cooking completion times for efficient use of ovens and equipment.


Office Assistant

Walia Computers
09.2016 - 10.2017
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Interacted with customers by phone, email or in-person to provide information.
  • Creating, maintaining and entering information into databases.
  • Responsible for Handling calls and managing filling system.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Updating files and records.

Education

Business Management

Kwantlen Polytechnic University
Surrey, BC
04.2020

Skills

  • Excellent Customer Service
  • Problem-Solving Attitude
  • Time Management
  • Productivity Performance
  • Accounting
  • Marketing and sales
  • Organization Skills
  • Microsoft Office Suite

Timeline

Warehouse Associate

Amazon Warehouse
07.2022 - 02.2023

Supervisor

Tim Hortons
02.2021 - 07.2022

Team Member & Baker

Tim Hortons
01.2019 - 10.2020

Office Assistant

Walia Computers
09.2016 - 10.2017

Business Management

Kwantlen Polytechnic University

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MANPREET KAUR