Manpreet Grewal
Winnipeg,MB
Summary
Strong interpersonal skills , with the ability to relate and empathize with people of varying personalities and from all walks of life.
Ability to multitask and to handle multiple duties and responsibilities without sacrificing quality of work .
Precise in making a plan for each day work effectively and efficiently.
Excellent leadership skills , with a unique talent for handling and resolving conflicts within the team.
Overview
7
7
years of professional experience
Work History
Logistics Coordinator
AKAL FREIGHT SYSTEM INC
09.2023 - Current
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Generated documentation and information required for customer shipments.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Implemented software solutions to streamline logistics processes, improving overall productivity and efficiency.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
Dispatch Manager
JAGDEEP SANGHA TRANSPORT INC
07.2022 - 07.2023
- Promoted safety culture among drivers by reinforcing compliance with regulations and conducting regular safety meetings.
- Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations.
- Enhanced customer satisfaction by addressing issues promptly and providing accurate delivery updates.
- Improved dispatch efficiency by implementing new scheduling and routing strategies.
- Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
- Reported to management operational activities and maintained current records.
- Mentored new hires in navigating the complexities of the Dispatch Manager role.
- Reduced response times with effective dispatcher training and timely decisionmaking.
- Conducted regular performance reviews for dispatch personnel, identifying areas for improvement and growth opportunities.
Dispatch Supervisor
RIG Logistics
07.2019 - 09.2021
- Supervised team of [Number] employees and provided training focused on maximizing overall performance.
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Created a positive work environment through open communication channels and fostering teamwork among staff members.
- Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
Dispatch Coordinator
Daytona Freight Systems
01.2017 - 02.2019
- Mitigated potential conflicts between drivers or customers by acting as a liaison during high-pressure situations.
- Developed strong relationships with clients by providing consistent updates on shipment statuses and addressing concerns promptly.
- Streamlined communication between drivers, customers, and management for improved customer satisfaction.
- Collaborated with warehouse staff to prioritize shipments based on urgency and importance.
Education
Bachelor of Science - Textiles
PANJAB UNIVERSITY
INDIA 04.2015
Skills
- Problem-Solving
- Decision-Making
- Multi-tasking strength
- Delivery Procedures
- Training new hires
- Conflict resolution
- Exceptional communicator
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Logistics Coordinator
AKAL FREIGHT SYSTEM INC
09.2023 - Current
Dispatch Manager
JAGDEEP SANGHA TRANSPORT INC
07.2022 - 07.2023
Dispatch Supervisor
RIG Logistics
07.2019 - 09.2021
Dispatch Coordinator
Daytona Freight Systems
01.2017 - 02.2019
Bachelor of Science - Textiles
PANJAB UNIVERSITY
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