Summary
Overview
Work History
Education
Skills
Leadership Experience
Languages
Timeline
Generic

Sameer Munjal

Edmonton,AB

Summary

Diligent accounting professional with superior account reconciliation skill and passion for continuous improvement. Bringing 3-4 years of excellent performance in Accounting Manager roles and commendation for providing consistent empowering leadership.

Overview

6
6
years of professional experience

Work History

Accounts Manager

SJM Carriers
03.2022 - Current
  • Generated financial and operational reports to assist management with business strategy.
  • Managed payroll operations for team of 14 employees.
  • Completed filings and upheld strict compliance with regulatory agencies and supervisors.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Negotiated prices for products and freights to reduce cost of acquisition by achieving lower price.
  • Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
  • Built relationships with customers and community to promote long term business growth.
  • Kept detailed records of daily activities through online customer database.
  • Monitored accounts receivable and implemented collection strategies to minimize outstanding balances.
  • Prepared comprehensive financial reports and statements for management review.
  • Facilitated internal and external audits, ensuring compliance with regulatory requirements.

Lending Officer

Scotiabank (Global Operations)
08.2021 - 03.2022
  • Provided lending fulfillment services to small businesses throughout North America by communicating with personal and commercial funding documentation.
  • Worked on over 150 commercial loans funding under manager's supervision.
  • Dealt with all kinds of business credit products such as VISA, MasterCard, small business loans, mortgages, CSBFA, GRM and COVID relief loans.
  • Communicated with private banking and other departments to provide exceptional client experience.
  • Ensured that terms and conditions of authorizations and/or loan documentation are being adhered to including pricing, term, and amount.
  • Comprehended the importance of incorporating the bank's risk tolerance and risk culture into daily tasks and decision-making processes.
  • Conducted financial analyses: Analyzed financial statements, credit reports, and other relevant documents to determine the applicant's ability to repay the loan.
  • Documentation and record keeping: Ensured accurate and complete documentation of all loan transactions, maintained organized records, and facilitated audits as required.
  • Evaluated loan requests and documents to verify accuracy and completeness.
  • Developed and maintained relationships with customers, lenders and other third parties.

Technical Support Specialist

Cogeco Connexion
04.2021 - 08.2021
  • Performed off-line duties that directly impacted customers and improved the customer's experience by 30% effectiveness.
  • Provided high-level technical support by resolving inquiries by phone, e-mail and web consistent with department and team service levels and goals.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.

Telecommunication Technician

Rogers/Cogeco - Link on Communications
10.2018 - 10.2020
  • Responded to over 165 network problems by performing effective/efficient problem analysis, rapid troubleshooting, diagnosis, and prompt repair of equipment to ensure customers experience high-quality service.
  • Effectively interfaced with NOC, Field Operations, TAC, and Engineering groups to resolve network faults.
  • In-depth knowledge of essential quality service indicators on microwave and transmission equipment, optical fiber, TCP/IP.
  • Maintained documentation of site status, completed trouble tickets, the incident report, and other required reports.
  • Tested hand-offs, RSSI, transmit level on mobiles, dropped calls, and investigate any changes to benchmark coverage.
  • Collaborated with other technicians to troubleshoot and resolve technical issues.
  • Installed and configured new devices and system components.
  • Installed and repaired network cabling, hardware and software to maximize operational efficiency.
  • Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
  • Conducted regular inspections of telecommunications systems to identify and repair any potential issues.

Senior Accounting Clerk

Scotiabank - Global Operations
12.2017 - 10.2018
  • Worked progressively at the position in the following departments: RSC - Inquiries and investigations, AFT - Automated Funds Transfer, OCS - Reconciliation, Cash Management - Bank Confirmation.
  • Played significant role as a team player in saving worth $200,000 loss caused by mobile deposit system error.
  • Maintained accounting database by entering data into computer system.
  • Provided accounting and clerical support for various small and large scale businesses.
  • Investigated the problems related to customer's fund deduction, unknown credits, and mismatching of customer's information and solved them thoroughly.
  • Dealt with all the banking instruments along with their accounts such as drafts, utility bills, and other vouchers.
  • Responsible for entire chargeback systems and prepared excel reports to keep all the reconciled data organized.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.

Education

Associate"s Degree - Business Management

HUMBER COLLEGE
TORONTO, ON
12.2016

Skills

  • Budget Review
  • Month-End Reporting
  • AP and AR Management
  • Invoicing
  • Payroll Management
  • Financial Reports
  • Account Reconciliation
  • Budget Management
  • Audit Support
  • Financial Reporting
  • Paperwork Processing
  • Product Knowledge
  • Complaint Resolution
  • Clerical Support
  • Technical Support
  • User Support
  • Performance Testing
  • Hardware Diagnostics
  • Expense Tracking
  • Month-End Closing
  • Bank Reconciliation
  • Revenue Generation
  • Report Writing
  • Expense Control
  • Relationship Building and Management
  • Systems and Software Expertise
  • CRM Software
  • Microsoft Office 365 Expertise
  • Sales Reporting
  • Sales Meetings and Orientations
  • Cost Reviewing
  • Relationship Building
  • Goal Setting
  • Revenue Growth
  • Forecasting Abilities

Leadership Experience

  • Professionally trained people as a network technician with different cable tools to perform the daily troubleshooting jobs with various tips and tricks.
  • Actively participated in training five new employees voluntarily, which resulted in increased efficiency as a team.
  • Led a team of co-workers to achieve the target of saving over $100,000 in expenses in the banking industry.
  • Played a major role in solving a customer's problem of running a new cable line with my supervision and a team of 3 employees.

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Accounts Manager

SJM Carriers
03.2022 - Current

Lending Officer

Scotiabank (Global Operations)
08.2021 - 03.2022

Technical Support Specialist

Cogeco Connexion
04.2021 - 08.2021

Telecommunication Technician

Rogers/Cogeco - Link on Communications
10.2018 - 10.2020

Senior Accounting Clerk

Scotiabank - Global Operations
12.2017 - 10.2018

Associate"s Degree - Business Management

HUMBER COLLEGE

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Sameer Munjal