Summary
Overview
Work History
Education
Skills
Timeline
Generic

Manpreet Dhaliwal

Thunder Bay,On

Summary

I am confident and eloquent with excellent verbal and written communication skills in English. I am proficient in many Indian languages, Punjabi and Hindi are to name the few. Dedicated sales coordinator with experience handling confidential paperwork and making routine office tasks as efficient as possible. Proven managerial experiences supervising clerks and routine office duties. Strong multitasking, organizational customer service and data entry skills and possess a technical writing certificate. At present I am available right away for a new challenge. I adapt to different industries as I embrace new challenges with commitment and enthusiasm enjoying opportunities to understand new products and technical aspects of different industries. I excel at researching new business prospects and ideas using the internet as a main source of research. My dynamic and adaptable nature has enabled me to thrive and enjoy a varied, interesting, rewarding, and challenging career that has been mentally stimulating and full of multi- cultural experiences. Motivates employees using positive reinforcement and creative reward systems. Self-motivated individuals effective in marketing tangible products and services. Expert in operations analysis and management. Persuasive speaker and negotiator. Calm and professional under pressure. Flexible and hard working in deadline-driven environments. I am driven to exceed sales goals and build long term relationships with customers. I deliver positive experiences through high quality customer care. I am very organized and highly experienced in talking to customers in a persuasive manner and solving problems in the simplest and quickest way. Excel at uncovering customer needs, finding solutions and handling objections.

Overview

6
6
years of professional experience

Work History

Sales Coordinator

Element Toronto Airport
06.2023 - 02.2024
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Developed and implemented sales strategies to increase profits.
  • Managed social media accounts for business, generating interest for existing and upcoming service releases.

Administrative Office Associate

SBE Canada
05.2022 - 06.2023
  • Executed record filing system to improve document organization and management.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

Store General Manager

A&w Restaurants
01.2021 - 05.2022
  • Led change efforts within store, conforming to shifting demands and timelines.
  • Managed team by providing leadership, direction and continued development opportunities.
  • Led store expense control and payroll to optimize business.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Team Leader

A&w Restaurants
08.2018 - 11.2020

Kitchen Cook & Cashier

A&w Restaurants
03.2018 - 08.2018

Education

Business Marketing And Business Fundamentals -

Confederation College of Applied Arts And Technology
Thunder Bay, ON

Commerce (Accounts And Business) -

Mother Teachers School
Barnala , PB

Skills

  • Customer Service
  • Operations Management
  • Logistics Management
  • MS Office
  • Data Entry
  • Recruitment
  • Sales strategy development
  • Sponsorship Program Implementation

Timeline

Sales Coordinator

Element Toronto Airport
06.2023 - 02.2024

Administrative Office Associate

SBE Canada
05.2022 - 06.2023

Store General Manager

A&w Restaurants
01.2021 - 05.2022

Team Leader

A&w Restaurants
08.2018 - 11.2020

Kitchen Cook & Cashier

A&w Restaurants
03.2018 - 08.2018

Business Marketing And Business Fundamentals -

Confederation College of Applied Arts And Technology

Commerce (Accounts And Business) -

Mother Teachers School
Manpreet Dhaliwal