Manpreet Bhatia
Surrey,BC
Summary
Detail oriented Customer Service Representative with 3+ years of experience ensuring the efficiency in the Customer Service and Administrative work of the office. Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy, and achieve organizational objectives
Overview
3
3
years of professional experience
Work History
Office Administrator
Dhunna Immigration Consulting Inc
06.2023 - Current
- Completes clerical and administrative tasks for an office
- My main duties include welcoming and directing visitors, coordinating meetings and appointments and performing clerical tasks, like answering phones and responding to emails
- Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.
Customer Service Representative
Sukanya Mobiles
07.2021 - 10.2022
- Meeting with prospective clients to gauge which services they require
- Providing pertinent documentation to the client as directed
- Assisting client with the completion of paperwork and ensuring that this is submitted on time
- Helping clients to find appropriate shipping solutions
- Prepare correspondence, reports, statements, forms, applications and other document
- Help to find solution for customer complaints
- Sending reminders to customers for product warranties.
Education
Master's degree - Commerce
Guru Nanak Khalsa College For Women
Ludhiana, Punjab05.2019
Skills
- Office Administration
- Microsoft Office
- Front Desk
- Bookkeeping
- Communication skills
- Management
- Customer service
- Data management
- Data entry
- Customer relationship management
- Call Center
- Customer Support
- CSR
Highesteducation
Master's Degree
Personal Information
Total Experience: 3
Timeline
Office Administrator
Dhunna Immigration Consulting Inc
06.2023 - Current
Customer Service Representative
Sukanya Mobiles
07.2021 - 10.2022
Master's degree - Commerce
Guru Nanak Khalsa College For Women
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