Summary
Overview
Work History
Education
Skills
Timeline
Generic

Manouchehr Aliakbar

Surrey,British Columbia

Summary

Successful at completing new installations, updates and configuration of components. Experienced in setting up devices, troubleshooting issues and optimizing settings.

Overview

20
20
years of professional experience

Work History

Scriptpro Field Support Technician

London Drugs
Richmond, BC
09.2008 - 02.2019

Perform routine maintenance or standard repairs of computer and workstations Installation of robotic dispensing Systems.

Install, repaired, maintain and replaced hardware, software and troubleshoot segment of a network system and network cabling, Cisco Firewall, routers, switches and electrical equipment.

Work with internal and external clients and vendors to troubleshoot and provide resolution to the problems quickly and efficiently.

Create and maintain users account and set duties and responsibilities limitation.

Ability to prioritize tasks in order of importance; work independently and as a team member; and establish and maintain effective working relationships with co-workers and end-users.

Willing to travel in the area and out of town.

Keep head of departments and employees updated on recent upgrades or issues.

Ability to interpret and apply specialized technical manuals and reference materials.

Create and maintain users account and set duties and responsibilities limitation.

Backup of local servers and provide backup support.

Run monthly reports.

Document help desk requests and resolutions.

Create and maintain user accounts and set duties and responsibilities limitation.

Train users in procedures related to network applications software or related systems.

Analyze, and maintain voice, video and data communication networks.

Ability to walk and stand for long period of time and carry heavy equipment.

Pharmacy Technician

London Drugs
Ladner , BC
04.1999 - 09.2008

Education

Diploma - Pharmacy

Sprott Shaw College Surrey
Surrey, BC
1999

Diploma - Sales And Marketing

Sprott Shaw College Surrey
Surrey, BC
1999

Skills

  • Supporting field operations
  • Technician support
  • Installations of computer components and Cisco firewall
  • Install and maintain hardware
  • Support and assist Clients
  • Network cabling
  • Firewall
  • Help desk
  • Repairs
  • Technical manuals
  • Backup
  • Troubleshoot
  • Robotic
  • Upgrades

Timeline

Scriptpro Field Support Technician

London Drugs
09.2008 - 02.2019

Pharmacy Technician

London Drugs
04.1999 - 09.2008

Diploma - Pharmacy

Sprott Shaw College Surrey

Diploma - Sales And Marketing

Sprott Shaw College Surrey
Manouchehr Aliakbar