Manoj Sai Gopireddy
Lindsay,ON
Summary
Adept Mobile-repair-technician with a proven track record at Majestik Communications, specializing in expert diagnostics and software repair. Demonstrated success in enhancing customer satisfaction through meticulous device restoration, coupled with exceptional data retention skills. Maintains an unwavering commitment to quality, achieving a significant increase in device longevity and performance. Reliable professional with 2 years of experience handling customer needs. Knowledgeable, dedicated and offering superior skills in Hardware, software and Data recovery.
Overview
3
3
years of professional experience
Work History
Mobile-repair-technician
Majestik Communications
04.2022 - Current
- Diagnose and repair cell phone hardware and software issues
- Replace damaged or malfunctioning components such as screens, batteries, and charging ports
- Established trust relationships with clients by consistently delivering high-quality repairs that ensured their devices'' longevity and optimum performance levels.
- Enhanced customer satisfaction by efficiently diagnosing and repairing various mobile device issues.
- Backed up and restored user data to replacement devices, maintaining strict customer privacy protocols.
- Developed expertise in repairing diverse mobile devices, including smartphones, tablets, and wearables from various brands.
- Maintained an organized work environment by implementing systematic inventory management practices for parts and tools.
- Delivered top-notch customer service with professional demeanor, addressing concerns and answering technical questions with ease.
Assistant Driller
Strata Drilling Group
10.2021 - 03.2022
- Conducted regular safety inspections on equipment, eliminating potential hazards before they could cause accidents or downtime.
- Maintained accurate drilling records, ensuring timely submission of reports for analysis and decision-making purposes.
- Kept abreast of industry advancements, continuously updating skills and knowledge to stay ahead in the competitive drilling market.
- Adhered to environmental regulations by keeping up-to-date with guidelines and implementing best practices during drilling operations.
- Managed inventory levels of drilling tools and materials, minimizing delays due to lack of resources.
- Coordinated and managed all rig moving operations
- Monitored drilling operations and machines.
- Conducted safety inspections and risk assessments before and during drilling operations to determine adherence to OSHA regulations.
Education
Ontario College Diploma - Resource Drilling Technician
Sir Stanford Fleming College
Lindsay, Canada04.2021
Skills
- Battery Replacement
- Data Retention
- Network Troubleshooting
- All hardware Repair
- Camera Repair
- Expert Diagnostics
- Software repair
- Screen Replacement
- Device Unlocking
- Software Installation
Languages
English
Full Professional
Hindi
Full Professional
Telugu
Native or Bilingual
Timeline
Mobile-repair-technician
Majestik Communications
04.2022 - Current
Assistant Driller
Strata Drilling Group
10.2021 - 03.2022
Ontario College Diploma - Resource Drilling Technician
Sir Stanford Fleming College
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