Manoj Rijal
Vancouver,BC
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
5
5
years of professional experience
Work History
Senior Sales Associate
Bhat-Bhateni Supermarket & Departmental Store
01.2021 - 08.2023
- Acknowledged and greeted customers warmly as they entered the store, providing assistance and recommendations to meet their shopping needs.
- Effectively communicated with customers, colleagues, and store management to address inquiries, resolve issues, and ensure a positive shopping experience for all patrons.
- Demonstrated in-depth knowledge of the store's product inventory, layout, and promotions to assist customers in making informed purchasing decisions and answering detailed inquiries.
- Operated cash registers with efficiency and accuracy, processing transactions, handling payments, and adhering to company cash handling policies and procedures.
- Collaborated with team members to maintain the store's appearance and organization, including restocking shelves, arranging displays, and ensuring cleanliness throughout the sales area.
- Utilized upselling techniques to promote additional products and increase sales.
- Increased sales revenue through effective product recommendations tailored to individual customers.
Sales Associate
Gorkha Department Store
12.2018 - 12.2020
- Welcomed and greeted customers upon their arrival, ensuring a positive first impression and offering assistance with their initial inquiries.
- Assisted senior sales associates in providing excellent customer service by addressing customer needs and inquiries, learning effective sales techniques, and observing interactions.
- Operated cash registers under the supervision of senior staff, learning proper transaction processing procedures and maintaining accuracy in handling cash transactions.
- Contributed to the store's visual merchandising efforts by assisting in restocking shelves, organizing displays, and maintaining cleanliness in the sales area.
- Analyzed customer feedback and identified areas for improvement.
- Embraced opportunities for professional development by attending workshops, conferences, and networking events to sharpen sales skills.
- Assisted management with regular reporting on individual performance metrics, enabling data-driven decision-making for continuous improvement initiatives.
Education
MBA - Marketing Management - Retail Marketing Management
University Canada West
Vancouver, BC09.2025
Master of Arts - Economics And Finance
Tribhuvan University
Kathmandu, Nepal10.2018
Skills
- Strong Interpersonal Skills
- Multi-tasking
- Physical Strength
- Adaptability
- Product Demonstrations
- Information Analysis
- Team Cooperation
- Cold-calling
- Attention to Detail
- Upselling
- Meeting Sales Goals
- Problem-Solving
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Professional Working
Nepali
Native or Bilingual
Timeline
Senior Sales Associate
Bhat-Bhateni Supermarket & Departmental Store
01.2021 - 08.2023
Sales Associate
Gorkha Department Store
12.2018 - 12.2020
MBA - Marketing Management - Retail Marketing Management
University Canada West
Master of Arts - Economics And Finance
Tribhuvan University
Similar Profiles
RIJAN KARKIRIJAN KARKI
Cashier at Bhat-Bhateni Supermarket and Departmental StoreCashier at Bhat-Bhateni Supermarket and Departmental Store
Prabita AdhikariPrabita Adhikari
Customer Service Representative at Bhat-Bhateni Supermarket And Departmental StoreCustomer Service Representative at Bhat-Bhateni Supermarket And Departmental Store
Urex BistaUrex Bista
Cashier at Bhat-Bhateni Supermarket And Departmental StoreCashier at Bhat-Bhateni Supermarket And Departmental Store