Manoj Patel

• Operated and monitored production machinery in a GMP-compliant

• environment to ensure product quality and consistency.

• Followed Standard Operating Procedures (SOPs) and safety guidelines at all times.

• Maintained accurate batch records and production documentation.

• Performed routine equipment , cleaning, and minor troubleshooting.

• Ensured proper material handling and cleanliness in controlled production areas.

• Met daily production targets while maintaining high quality standards.

• Collaborated with team members to improve efficiency and reduce downtime.

• Achieved customer satisfaction and response time targets to support service excellence.
• Resolved billing inquiries, product changes, and service-related concerns to enhance customer experience.
• Provided clear explanations of charges, promotions, and account details.
• Processed account updates, payments, and service orders in CRM system.

• Addressed customer inquiries with a focus on service quality and satisfaction.
• Processed customer transactions and managed cash and POS operations efficiently.
• Maintained accuracy in daily sales reports and inventory records to support operational integrity.

• Managed daily office operations and coordinated administrative tasks efficiently.
• Facilitated invoice preparation, payment processing, and account reconciliation to ensure timely and accurate financial operations.
• Performed data entry and maintained client billing records to support accurate financial tracking.
• Supported senior accountants with financial reporting and account analysis to enhance overall financial insights.
• Organized company events and facilitated effective staff meetings.