Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Manoj Hariharan

Scarborough,ON

Summary

Proven track record in enhancing customer satisfaction at Uber Eats through exceptional customer service and problem-solving abilities. Skilled in data entry and active listening, adept at fostering collaborative environments and improving service quality. Demonstrated proficiency in computer use and money handling, ensuring operational excellence without compromising accuracy.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Uber Eats
06.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Over 3500 Deliveries with 99% Satisfaction rate.

Server/Line Cook

Pita Lite
01.2023 - 05.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Cashier

Chennai Mobiles
02.2021 - 08.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Advanced Diploma - Computer Programming

Niagara College
Toronto, ON
09.2024

Bachelor of Science - Aerospace Engineering

Kharkiv National Aerospace University
Ukraine
09.2020

Skills

  • Customer Service
  • Active Listening
  • Data Entry
  • Problem-solving abilities
  • Computer Proficiency
  • Problem Resolution
  • Money handling abilities

Languages

English
Native or Bilingual
Tamil
Native or Bilingual
Malayalam
Full Professional

Certification

  • Smart Serve
  • Google digital marketing
  • 7/9 IELTS


Timeline

Customer Service Representative

Uber Eats
06.2023 - Current

Server/Line Cook

Pita Lite
01.2023 - 05.2023

Cashier

Chennai Mobiles
02.2021 - 08.2021

Advanced Diploma - Computer Programming

Niagara College

Bachelor of Science - Aerospace Engineering

Kharkiv National Aerospace University

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Manoj Hariharan