Manny Thakur
Brampton
Summary
Experienced bartender/server/supervisor with a proven track record of 9 years creating exceptional guest experiences. Proficient in crafting an array of cocktails, from classic to innovative, and adept at tailoring beverages to individual preferences. Skilled in providing attentive customer service, maintaining a vibrant atmosphere, and upholding the highest standards of hygiene and safety.
Overview
12
12
years of professional experience
Work History
Bartender/Supervisor
Boston Pizza
01.2016 - Current
- Successfully mixed and served an extensive variety of cocktails, adhering to established recipes and ensuring consistency in taste and presentation
- Engaged with customers in a friendly and attentive manner, creating a positive and memorable experience for all patrons
- Demonstrated proficiency in handling cash transactions, accurately managing tabs, and providing correct change
- Collaborated with the bar team to develop new drink recipes, contributing to the establishment's unique and innovative beverage menu
Server
Symposium Café
01.2014 - 01.2016
- Greeting and Seating Guests: Welcome patrons with a friendly demeanor, escort them to their tables, and provide menus
- Assist in finding suitable seating for various party sizes
- Taking Orders: Accurately and efficiently take food and drink orders from customers, ensuring all special requests or dietary restrictions are noted
- Menu Knowledge: Familiarize yourself with the menu offerings, including ingredients, preparation methods, and daily specials
- Provide detailed explanations and recommendations to customers
- Suggestive Selling: Promote menu items, beverages, and desserts to increase sales
- Skillfully suggest pairings and upgrades to enhance the dining experience
- Upselling: Offer additional items such as appetizers, side dishes, and premium beverages to maximize revenue
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Sales Representative
Ashley Furniture
01.2013 - 01.2014
- Product Knowledge: Develop a deep understanding of the furniture products you're selling, including materials, designs, features, and benefits
- Customer Interaction: Greet customers warmly, engage in conversations to understand their needs and preferences, and provide attentive and personalized assistance
- Product Recommendations: Based on customer preferences and requirements, suggest suitable furniture pieces, styles, and options that match their tastes and budget
- Demonstrations: Conduct product demonstrations to showcase features, comfort, and functionality, helping customers visualize how the furniture will fit into their space
- Upselling and Cross-Selling: Identify opportunities to upsell by recommending complementary items such as accessories, fabric protection plans, or additional furniture pieces
Education
Advanced Diploma - Business-Marketing Management
Sheridan Institute of Technology and Advanced Learning
04.2013
Skills
- Mixology and cocktail preparation
- Customer service and interpersonal skills
- Cash Handling Expertise
- Menu knowledge and recommendations
- Attention to detail and multitasking
- Communication and teamwork
- Health and safety regulations
- Task delegation
- Menu development
- Employee scheduling
- Workplace safety
Timeline
Bartender/Supervisor
Boston Pizza
01.2016 - Current
Server
Symposium Café
01.2014 - 01.2016
Sales Representative
Ashley Furniture
01.2013 - 01.2014
Advanced Diploma - Business-Marketing Management
Sheridan Institute of Technology and Advanced Learning
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