Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mannatpreet Kaur

Chestermere,AB

Summary

Dedicated office Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

6
6
years of professional experience

Work History

Office Assistant/Health Unit Aide

Fraser Health Authority
05.2021 - 07.2023
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Successfully maintained Inventory throughout the health unit through regular orders of numerous supplies.
  • Passionately hired and trained four new staff members
  • Led the on-time and efficient organization of annual School Vaccination catch up.
  • Demonstrated management and planning skills during COVID pandemic by helping setting up multiple sites for testing and vaccination.
  • Expert in handling Inventory for vaccines as well as maintaining cold chains.
  • Rewarded with multiple bonuses for maintaining the health unit functioning during Pandemic as well as completing Harm reduction training.
  • Certified first aid and CPR.

Food Service Supervisor

Triple O's
11.2019 - 04.2021
  • Maintained health and food safety standards at all stages, from storage through delivery.
  • Kept guest and work areas clean, organized and sanitized per established standards.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Monitored food quality and service levels to maximize kitchen and dining area performance.
  • Ordered new supplies and food to maintain service levels.
  • Certified food safety level 1.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.

Customer Service Representative

Telus Communications
06.2019 - 11.2019
  • Successfully handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Effectively maintained constant flow of customer calls with minimal wait times.
  • Awarded "Employee of the month" twice for having best records in Customer surveys, less waiting call times, accuracy and exceptional typing speed.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Trained new personnel regarding company operations, policies and services.

Cashier

Walmart
05.2018 - 09.2019
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Learned duties for various positions and provided backup at key times.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Tallied cash drawer at beginning and end of each work shift.

Customer Service Representative

Circle K
07.2017 - 05.2018
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Licensed at selling lotteries and cigarettes.
  • Rewarded multiple times for achieving highest sales and mystery shopping tests.
  • Successfully maintained Inventory by placing biweekly orders.
  • Maintained records of all the deliveries and sales for a smooth operation and tracking of sales.
  • Trained staff on operating procedures and company services.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Education

Diploma - Arts And Sciences

Langara College
Vancouver, BC
12.2018

Bachelor of Science - Physics, Chemistry And Mathematics

Guru Nanak Dev University
Amritsar, India
05.2016

Skills

  • Word Processing and Design
  • Filing
  • Advanced MS Office Suite Knowledge
  • Medical Procedure Coding Software
  • Strategic Planning
  • Customer Service
  • Critical Thinking
  • Strong Interpersonal Skills
  • Front Office Management
  • Employee Training
  • Office Management
  • Office Supply Management
  • Excel Spreadsheets

Timeline

Office Assistant/Health Unit Aide

Fraser Health Authority
05.2021 - 07.2023

Food Service Supervisor

Triple O's
11.2019 - 04.2021

Customer Service Representative

Telus Communications
06.2019 - 11.2019

Cashier

Walmart
05.2018 - 09.2019

Customer Service Representative

Circle K
07.2017 - 05.2018

Diploma - Arts And Sciences

Langara College

Bachelor of Science - Physics, Chemistry And Mathematics

Guru Nanak Dev University
Mannatpreet Kaur