Summary
Overview
Work History
Education
Skills
Availability
References
Timeline
Generic

Mannat Bajwa

Vancouver,BC

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Currently looking for a fulltime job in the healthcare sector.

Overview

5
5
years of professional experience

Work History

Junior Marketing Assistant

TELUS
Vancouver, British Columbia
04.2024 - Current
  • Generated reports summarizing performance metrics such as website traffic, conversion rates.
  • Provided administrative support to senior marketing team members.
  • Developed and implemented comprehensive marketing plans for various campaigns.
  • Organized promotional events such as product launches, press conferences and trade shows.
  • Maintained accurate records of all marketing materials produced.
  • Tracked sales performance against objectives, budgets and forecasts.
  • Analyzed customer data to inform marketing strategies and tactics.
  • Managed and executed social media strategy, coordinating posting, and engagement efforts.

Supervisor

Safeway
Vancouver, BC
06.2022 - Current
  • Ensured consistent high standards of freshness, taste, and presentation through regular quality checks of bakery products
  • Implemented process improvements resulting in enhanced product quality and consistency. This led to a decrease in waste and significant cost savings.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Interacted with customers to address inquiries, resolve complaints, and ensure a positive shopping experience, resulting in increased customer satisfaction ratings.
  • Developed promotions and marketing strategies to drive bakery sales and meet revenue targets in collaboration with the sales team
  • Managed daily bakery operations to meet production goals and customer demand by overseeing inventory management, product ordering, and quality control.
  • Scheduled shifts, managed workload distribution, and conducted performance evaluations to drive team productivity and morale.
  • Recognized for consistently meeting or exceeding bakery sales targets, contributing to overall store profitability.

Volunteer

Volt Langara
Vancouver, British Columbia
08.2023 - 04.2024
  • Organized student activities and events to promote campus life.
  • Greeted visitors, answered phones, and responded to inquiries in a professional manner.
  • Organized campus tours for new students and their families.
  • Developed presentations on topics related to college success such as time management, study skills, and financial literacy.
  • Led student-led panel discussions with current students to answer questions from prospective students.
  • Communicated regularly with faculty advisors to coordinate advising schedules for incoming freshmen classes.

Medical Receptionist/Booking Clerk

Aman’s Family Clinic
Jalandhar, India
09.2021 - 04.2022
  • Scheduled and coordinated appointments effectively while also handling rescheduling and cancellations
  • Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Processed referrals for specialist care when requested by physicians or patients.
  • Maintained supply inventory for office area, ordering items as needed and stocking shelves.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Greeted and checked in patients, updating patient information in computer system.
  • Performed data entry tasks related to billing and collections procedures.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Entered insurance, demographics and health history into patient database.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.

Tutor Volunteer

Blessed Organization
India
01.2020 - 04.2022
  • Provided effective math tutoring to high school students, facilitating their quick and effortless understanding of concepts
  • Developed instructional videos aimed at underprivileged learners as part of a non-profit initiative.
  • Provided comprehensive academic support to students by assisting with homework and course assignments.
  • Collaborated with other volunteers to create a positive work environment.
  • Attended weekly meetings to discuss progress and future initiatives.
  • Collaborated with others by contributing time, effort and skills to achieve the organization's goals.

Education

Associate of Science – Computer Science - Computer Science

Langara College
Vancouver, BC
04-2024

Skills

  • Diverse customer service background for effective conflict resolution
  • Ability to type accurately at 60 wpm for efficient data entry, which exceeds the 45wpm minimum requirement
  • Strong understanding of medical terminology from experience as a Medical Receptionist
  • Skilled in verbal and written communication for clear interactions, also fluent in 3 languages- english, hindi and punjabi
  • Physically capable of performing duties like standing for long periods and managing inventory
  • Led a team as a supervisor at Safeway, providing guidance, training, and feedback
  • Developed organizational skills to prioritize tasks and manage workload efficiently
  • Proficient in operating office and retail equipment, including computers, cash registers, and scheduling software
  • proficient in coding languages such as Java, C, C, Javascript, Python, Php, mySql, CSS, Html5, Jquery
  • Implemented fully working websites with a valid database and login credentials feature from scratch

Availability

  • Open availability to work, 9-5 is preferred.

References

References available upon request.

Timeline

Junior Marketing Assistant

TELUS
04.2024 - Current

Volunteer

Volt Langara
08.2023 - 04.2024

Supervisor

Safeway
06.2022 - Current

Medical Receptionist/Booking Clerk

Aman’s Family Clinic
09.2021 - 04.2022

Tutor Volunteer

Blessed Organization
01.2020 - 04.2022

Associate of Science – Computer Science - Computer Science

Langara College

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Mannat Bajwa