MANN BHAROLIYA
Toronto,ON
Summary
My name is Mann Bharoliya, and I'm from India. Currently residing in North york and enrolled at Seneca College to study computer programming. I want to be part of an organization where I can contribute my knowledge, communication and management skills, and problem-solving abilities in providing optimum services to customers. I believe in keeping work areas clean, neat, and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
3
3
years of professional experience
5
5
Certification
Work History
Event staff member
Seneca Student Federation, Seneca College
09.2022 - Current
- Setup and Cleanup: Setting up the event space before it starts and cleaning up after the event is over
- Guest Services: Assisting guests with directions, seating arrangements, and answering any questions they may have
- Security: Ensuring the safety and security of guests, staff, and event property
- Communication: Maintaining clear communication with other event staff members, coordinators, and guests throughout the event
- Technical Support: Providing technical support and troubleshooting for event equipment such as audiovisual and lighting equipment
- Crowd Management: Assisting in crowd management, including directing foot traffic and ensuring that guests are following event rules.
Security Concierge
KOG Security
02.2022 - 02.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to incidents and assessed active situations for security concerns.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to emergency situations to assess and deflect issues.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
Cashier and sales representative
Canadian Outlet
01.2022 - 05.2022
- Prospecting and Lead Generation: Finding new leads and prospects through various channels such as cold calling, email outreach, networking, and referrals
- Sales Presentations: Presenting the product or service to potential customers, highlighting the benefits and features, and addressing any questions or objections they may have
- Negotiation and Closing: Negotiating the terms of the sale, including price, payment terms, and delivery, and closing the sale
- Account Management: Building and maintaining relationships with existing customers, providing ongoing support, and identifying opportunities for additional sales
- Market Research: Staying up-to-date on industry trends, competitor activity, and customer needs to inform sales strategies and identify new opportunities.
Field Fundraiser
Plan International
01.2022 - 04.2022
- Organizing fundraising: event field fundraisers plan and organize fundraising events, such as galas, auctions gala and charity runs, to raise funds and awareness for the organization.
- Developing fundraising: goals and strategies field fundraisers work with the organization's leadership team to develop and implement fundraising goals and strategies that align with the organization's mission and vision.
- Building relationships with donors: they identify potential donors cultivate a relationship with them and maintain ongoing communications with donors to keep them engaged and informed about the organization's activity.
- Tracking and reporting: they track fundraising activities monitor progress toward fundraising goals and prepare reports for organizational leadership and donors.
- Managing volunteers: they recruit train and manage volunteers who assist with fundraising activities and events.
- building partnership and collaboration: field fundraisers work to build partnerships and collaborations with order organization corporate an individual to increase fundraising opportunities and support for the organization.
Cashier
INS store and Canadian Tier Gas
09.2021 - 03.2022
- Helped customers complete purchases, locate items, and join reward programs
- Answered questions about store policies and addressed customer concerns
- Restocked and organized merchandise in front lanes
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance
- Worked closely with shift manager to solve problems and handle customer concerns
- Maintained cash drawer
- Operated cash register to record transactions accurately and efficiently.
Chef
Honest Restaurant
08.2021 - 09.2021
- Assisted chef with planning easy but elegant appetizers to spark customer interest
- Maintained skill level of kitchen staff by properly coaching counseling and disciplining employees
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot
- Maintained well-stocked stations with supplies and spices for maximum productivity
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Affiliate Marketing Executive
Meesho, Growland
02.2020 - 08.2021
- Strengthened marketing programs to capture new business and take advantage of changing trends in client markets.
- Identified appropriate marketing channels and target customers for campaigns.
- Monitored trends in social media, industry and competitive landscape to create new material.
- Increased business growth outcomes by effectively collaborating with sales, service and financial departments.
Associate Member
Crizer world
01.2020 - 08.2021
- It is a company which basically focuses on Crowdfunding
- It is a way to raise funds for a specific cause or project by asking many people to donate money, usually in small amounts, and usually during a relatively short period of time, such as a few months
- My job was to bring to bring more and more people to join this initiative by convincing them and selling them a membership
- Drove team revenue totals by bringing in top sales numbers.
Cashier
Prime store
12.2020 - 04.2021
- I have been assigned as a cashier in this convenience store and was also attending to the customer
- I faced a lot of problems at first but after then I just got used to this job and started doing my task fast and efficiently
- I am very good at multitasking.
Education
Post-Secondary Education - Diploma in Computer Programming
Seneca College
Toronto, ON08.2023
Higher Secondary Education - Science Education
Shri Ramkrishna Harikrishna Academy
03.2020
Skills
- Product Knowledge
- Credit and Cash Transactions
- Verbal and Written Communication
- Refunds and Exchanges
- Risk Management
- Microsoft SharePoint
- Bag Checking
- Special Events
- Cash Register Systems
- Sales Expertise
- Guest Inquiries
- Cash Drawer Management
- Field Marking
- Compiling Data
- Word Processing
- Technical Support
Certification
1. SECURITY LICENCE
2. SMART SERVE LICENCE
3. FOOD HANDLING CERTIFICATE
4. CRP/ FIRST AID CERTIFICATE
5. DRIVING LICENCE
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Event staff member
Seneca Student Federation, Seneca College
09.2022 - Current
Security Concierge
KOG Security
02.2022 - 02.2023
Field Fundraiser
Plan International
01.2022 - 04.2022
Cashier and sales representative
Canadian Outlet
01.2022 - 05.2022
Cashier
INS store and Canadian Tier Gas
09.2021 - 03.2022
Chef
Honest Restaurant
08.2021 - 09.2021
Cashier
Prime store
12.2020 - 04.2021
Affiliate Marketing Executive
Meesho, Growland
02.2020 - 08.2021
Associate Member
Crizer world
01.2020 - 08.2021
Post-Secondary Education - Diploma in Computer Programming
Seneca College
Higher Secondary Education - Science Education
Shri Ramkrishna Harikrishna Academy
1. SECURITY LICENCE
2. SMART SERVE LICENCE
3. FOOD HANDLING CERTIFICATE
4. CRP/ FIRST AID CERTIFICATE
5. DRIVING LICENCE
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